Counter Sales - Part Time

About Us

We are part of the TAL Building Centers Family of Stores, a family-owned company based in Vancouver, Washington, dedicated to helping build better communities. At our building centers throughout the Pacific Northwest, we create a positive experience for customers—both professionals and homeowners—by providing guidance for innovative, smart building solutions.

Our mission is to help build better communities, and our core values drive everything we do:

• We Are the Guide
• We Are Courteous
• We Are Ambitious
• We Are Accountable
• We Are Safe

At TAL, you're more than just an employee—you're part of something bigger, with the opportunity to embrace your potential and build a brighter future.

Responsibilities

• Greet, assist, and serve all customers to provide an exceptional customer experience.
• Answer customers’ questions on products and assist with selection for their projects.
• Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
• Establish relationships with potential clients and assess their requirements to offer tailored solutions.
• Maintain a good knowledge of product offerings and assist customers with small project estimates.
• Upsell by adding additional lines to each ticket.
• Process customers’ orders, payments, and returns.
• Assist sales team members with larger quotes and estimates as directed.
• Work with inside sales to contact and increase sales to existing house accounts.
• Keep the showroom, samples, and literature clean and current.
• Stock shelves with incoming merchandise and maintain assigned areas.
• Assist with store cycle counts and inventories, and help keep system information accurate.
• Communicate effectively with customers and internal team members.
• Assist with customer challenges, such as credits, returns, exchanges, and service problems.
• Maintain a working knowledge of all products supplied to customers.
• Demonstrate a basic understanding of construction methods.
• Perform other duties as assigned.

Requirements

• Minimum education of High School or equivalent.
• 1-2 years of sales experience preferred but not required.
• Ability to work as a team and communicate effectively.
• Good understanding of the contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Physical Requirements

• Ability to lift files, open filing cabinets, bend, or stand on a stool as necessary.
• Exerting up to 20 pounds of force occasionally.
• Work involves walking or standing for extended periods of time.
• May require exerting up to 80 pounds of force seldom and/or up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.

Benefits

We offer a comprehensive benefits package for full-time, benefit-eligible employees, including:

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer-paid vision insurance.
• Employer-paid life insurance.
• Excellent paid time off, including your birthday.
• 401k options.
• Strong commitment to training, professional development, and career advancement.
• Product discounts.
• Tons of other incentives, rewards, recognition opportunities, and voluntary benefits.

Pay

Starting wages will be based on years of experience and education.