Counter Sales Flooring Associate

About the role

All Surfaces Together is a leading distributor of flooring and flooring installation products, proudly serving the Upper-Midwest and Mountain West for over 76 years. Our commitment to our Core Values—People First, Do Right, Go Beyond, Always Improve, & Let’s Go!—drives our success as we support residential and commercial flooring contractors, builders, and retailers across 16 states.

Responsibilities

• Greet and assist walk-in customers.
• Provide product information, recommendations, and solutions based on customer needs.
• Direct customers to appropriate products and displays.
• Answer incoming phone calls and respond to customer emails regarding products, pricing, and order information.
• Resolve customer concerns and escalate issues when necessary.
• Upsell and cross-sell products to maximize sales opportunities.
• Support sales representatives, customer care, and other departments as needed.
• Process sales orders and quotes.

Requirements

• High School Diploma or Equivalent Degree.
• 0-1 year of customer service, sales, and/or showroom experience.
• Experience working with Point of Sales systems (POS).

Qualifications

• Ability to work in a fast-paced environment.
• Basic math skills and reading comprehension skills.
• Frequent bending, lifting, kneeling, and reaching.
• Able to work at a computer for extended periods of time.
• Must be able to lift a minimum of 50 pounds independently and heavier items with assistance.
• Likely to be legally permitted to work in the United States.

Skills

• Customer service skills.
• Sales skills.
• Product knowledge.

Pay

$21/hour

Schedule

Monday-Friday 7:30am-4:30pm