Counter Sales Associate II

Lennox (NYSE: LII) delivers industry-leading climate-control solutions built on 130 years of HVAC and refrigeration expertise. We serve residential and commercial customers with innovative, sustainable products and services. Our team-driven culture fosters excellence, values every employee’s voice, and supports long-term career growth in a global, inclusive community.

About the role

As a Counter Sales Associate, you will deliver exceptional customer experiences while driving daily sales and operations. You’ll collaborate with your Store Manager and team to manage inventory, maintain store appearance, record shipments, and prepare items for delivery. This role also includes stepping into Store Manager duties—scheduling, ordering, and opening/closing procedures—when needed.

Responsibilities

• Provide high-level customer service with product expertise and selling skills
• Maintain store appearance and organization
• Complete all assigned training within the given timeframe
• Perform other duties as assigned
• Act as Store Manager when required (scheduling, ordering, open/close procedures)

Requirements

• High school diploma or equivalent combination of education and experience
• At least 2 years of related experience
• Strong oral and written communication skills
• Proficiency in Microsoft applications
• Knowledge of HVAC systems
• Ability to lift up to 50 lbs

Pay

This salaried non-exempt role offers a starting salary range of $46K–$60K annually, with overtime pay for hours worked beyond 40 per week (or as required by state law). Factors influencing starting salary include geography, market, skills, education, and experience. Eligible employees may also receive a bonus under the Company’s applicable plan.

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• Up to 12 days paid time off (varies by hire date)
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year