Counter Sales Associate - Electrical

Factors That May Determine Salary

Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.

About the Role

DSG is seeking an Electrical Counter Sales Associate in our Aberdeen, SD location. In this full time, hourly position, work is typically performed between the hours of 8am and 5pm, Monday through Friday, but may vary on occasion according to business needs.

Responsibilities

• Serve as the primary facilitator for customer orders made at the City Desk
• Aid customers in a professional manner with product inquiries
• Write (and occasionally fill) orders accurately and in a timely manner
• Generate customer quotations and follow up as necessary
• Provide trouble-shooting and technical support
• Work with other sales team members to resolve customer service issues
• Restock the counter area according to product brand and location
• Maintain a clean and appealing counter display area
• Identify and encourage the sale of additional products as applicable
• Perform other duties as assigned

Requirements

• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of electrical products
• Excellent relationship building skills
• Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
• Strong attention to detail, paired with the ability to multi-task
• A knack for active listening to determine customer needs
• Superior problem solving, project management, and analytical skills
• A high proficiency with computers – experience in Eclipse or other ERP systems preferred
• The ability to plan, prioritize and organize work effectively

Qualifications

• High School Diploma or equivalent
• Valid driver’s license
• Ability to lift up to 50 pounds

Skills

• Customer Service
• Technical Knowledge
• Attention to Detail
• Problem Solving
• Computer Proficiency

Benefits

• Built for You
• Employee Stock Ownership Plan (ESOP)
• Personal and Professional Development Opportunities
• Competitive Compensation Packages
• Paid Time Off (PTO)
• Extended Medical Leave (EML)
• Comprehensive Benefits Package
• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability
• Health Savings Account (HSA) with Employer Contribution
• Dependent Care Flexible Spending Account (DCFSA)
• Retirement Savings Opportunities
• Discount on All DSG-Supplied Products
• Paid Volunteer Hours