Counter Sales Associate - Electrical

About the role

DSG is seeking an Electrical Counter Sales Associate in their Helena, MT location. This full-time, hourly position operates between 7 am and 5 pm, Monday through Friday, though schedules may vary.

Responsibilities

• Serve as the primary facilitator for customer orders made at the City Desk
• Aid customers in a professional manner with product inquiries
• Write and occasionally fill orders accurately and promptly
• Generate customer quotations and follow up as necessary
• Provide trouble-shooting and technical support
• Work with other sales team members to resolve customer service issues
• Restock the counter area according to product brand and location
• Maintain a clean and appealing counter display area
• Identify and encourage the sale of additional products as applicable
• Perform other duties as assigned

Requirements

• Product and technical knowledge normally acquired in two or more years of college or technical school
• OR 3-5 years field experience in the residential/commercial applications of electrical products
• Excellent relationship building skills
• Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
• Strong attention to detail, paired with the ability to multi-task
• A knack for active listening to determine customer needs
• Superior problem solving, project management, and analytical skills
• A high proficiency with computers – experience in Eclipse or other ERP systems preferred

Qualifications

• Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together.
• We are proud to offer benefits built for you, including:
• Built for You: We are 100% employee-owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• Training and Development: Highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• Compensation Packages: Competitive compensation packages based on your experience and potential.
• Paid Time Off (PTO) and Extended Medical Leave (EML): Generous allowances.
• Benefits Package: Comprehensive benefits including medical, dental, and vision, along with a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution.
• Family Planning and Childcare: Various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
• Retirement Savings: Multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• Discounts: Discount on all DSG-supplied products.
• Volunteer Hours: Paid volunteer hours in addition to PTO.

Skills

• Product and technical knowledge
• Excellent relationship building skills
• Outstanding interpersonal, customer service and communication skills
• Strong attention to detail
• Active listening skills
• Superior problem solving, project management, and analytical skills
• Proficiency with computers

Benefits

• Employee Stock Ownership Plan (ESOP)
• Personal and professional development opportunities
• Competitive compensation packages
• Paid Time Off (PTO) and Extended Medical Leave (EML)
• Comprehensive benefits package including medical, dental, and vision
• Multiple retirement savings opportunities including a 401(k) with employer match and ESOP
• Discount on all DSG-supplied products
• Paid volunteer hours in addition to PTO

Pay

Starting pay details are determined by factors such as job-specific skills, education, training, job location, number of years of experience related to this role, and comparison to other employees already in this role.

Schedule

Typically operates between 7 am and 5 pm, Monday through Friday, though schedules may vary according to business needs.