Counter Sales Associate - Electrical

Factors that may be used to determine your actual salary include your job-specific skills, education, training, job location, number of years of experience related to this role, and comparison to other employees already in this role.

About the role

DSG is seeking an Electrical Counter Sales Associate in our Williston, ND location. In this full-time, hourly position, work is typically performed between the hours of 7 am and 5 pm, Monday through Friday, but may vary on occasion according to business needs.

As a Counter Sales Associate, you will assist customers at the City Desk with order placement and fulfillment, as well as assisting in all aspects of warehouse duties as needed. At DSG, we are dedicated to building futures one job at a time, starting with yours. As an ESOP, we are a community of peers, first and foremost, focusing on cultivating an environment of respect, teamwork, and growth where your career path is rich with possibilities.

Responsibilities

• Serve as the primary facilitator for customer orders made at the City Desk
• Assist customers in a professional manner with product inquiries
• Write (and occasionally fill) orders accurately and in a timely manner
• Generate customer quotations and follow up as necessary
• Provide trouble-shooting and technical support
• Work with other sales team members to resolve customer service issues
• Restock the counter area according to product brand and location
• Monitor product inventory and cull damaged product
• Maintain a clean and appealing counter display area
• Identify and encourage the sale of additional products as applicable
• Perform other duties as assigned

Requirements

A successful Electrical Counter Sales Associate typically has:

• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of Electrical products
• Excellent relationship-building skills
• Outstanding interpersonal, customer service, and communication skills across a variety of settings (in-person, phone, and email)
• Strong attention to detail, paired with the ability to multi-task
• A knack for active listening to determine customer needs
• Superior problem-solving, project management, and analytical skills
• High proficiency with computers – experience in Eclipse or other ERP systems preferred
• The ability to plan, prioritize, and organize work effectively

Benefits

At DSG, we offer benefits built for you:

• 100% employee-owned company, meaning your hard work and decisions directly benefit your individual Employee Stock Ownership Plan (ESOP)
• Personal and professional development opportunities with unlimited growth potential
• Competitive compensation packages based on your experience and potential
• Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances
• Comprehensive benefits package including medical, dental, and vision
• Life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution
• Paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA)
• Multiple retirement savings opportunities, including a 401(k) with employer match and ESOP
• Discount on all DSG-supplied products
• Paid volunteer hours in addition to PTO

Schedule

Work is typically performed between the hours of 7 am and 5 pm, Monday through Friday, but may vary on occasion according to business needs.