Counter Sales Associate

About the Role

White Cap is hiring immediately for a Counter Sales Associate. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job by being deeply knowledgeable, fully capable, and always dependable.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers
• Processes orders, quotes prices, enters orders into the system and provides order information to customers
• Pulls orders as required
• Communicates product features, benefits, and warranty policy information to customers
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions
• Performs other duties as assigned

Preferred Qualifications

• Demonstrated success providing excellent customer service
• Experience with sales order computer software, preferably Oracle
• Knowledge of construction and industrial products
• Spanish language proficiency

Benefits

• Comprehensive wellness and financial benefits including Medical, Dental, Vision, 401(k) with company match, and tuition reimbursement
• Generous time off package including paid maternity, parental leave, sick time, and vacation time
• Stability with continued company growth since 2020
• Unlimited career potential in a stable and growing company
• Certified as a Great Place to Work
• Inclusive culture that values and celebrates who you are

Pay

Pay range: $20.00-$26.50 Hourly