Counter Sales Associate

Plumbers Supply Co, a reputable family-owned business with over a century of service, is seeking a dynamic Counter Sales Associate to join our Clarksville, Indiana branch. This role is ideal for a customer-focused professional with a passion for sales and a knack for providing expert solutions in a supportive team environment.

About the Role

As the first point of contact at our counter, you will serve as a trusted advisor and vital part of our continued success in the community. You’ll engage directly with customers, offering knowledgeable advice and ensuring they leave with the right solutions every time.

Responsibilities

• Promptly and courteously greet and assist all walk-in and telephone customers, providing a welcoming and professional experience.
• Utilize technical knowledge to confidently recommend and sell plumbing products that meet customer requirements.
• Efficiently and accurately process customer orders, quotes, and returns.
• Monitor shipment schedules to ensure timely delivery of products and expedite orders as necessary to meet customer deadlines.
• Serve as a go-to resource, providing detailed product information, suggesting alternatives, and offering technical support to enhance customer satisfaction and build trust.
• Maintain a professional appearance and demeanor at all times, reflecting the high standards of Plumbers Supply Co.

Requirements

• High School Diploma or GED equivalent.
• Minimum of 2 years of experience in a similar sales or customer service position (preferred).
• Highly motivated, competitive spirit, and a strong drive to excel in a sales-focused role.
• Excellent verbal and written communication skills for clear interaction with customers and team members.
• Ability to thrive and take initiative in a fast-paced, self-directed customer service environment.
• Physical ability to routinely lift up to 50 lbs and stand for up to 8 hours daily.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• 10 paid holidays plus paid vacation and sick time.
• Life and disability insurance.
• Robust wellness program with incentives.
• 401K with company match.
• Financial guidance through our partnership with Cerity Partners.