Counter Sales Associate

About the role

Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions.

Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business.

Develop strong product knowledge to confidently answer questions and offer recommendations.

Build and maintain relationships with contractors, builders, and repeat customers.

Handle inquiries, resolve issues, and process returns with professionalism and efficiency.

Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery.

Support merchandising, stocking, and pricing of products in the sales area.

Stay informed about new products, promotions, and industry trends.

Responsibilities

• Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions.
• Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business.
• Develop strong product knowledge to confidently answer questions and offer recommendations.
• Build and maintain relationships with contractors, builders, and repeat customers.
• Handle inquiries, resolve issues, and process returns with professionalism and efficiency.
• Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery.
• Support merchandising, stocking, and pricing of products in the sales area.
• Stay informed about new products, promotions, and industry trends.

Requirements

Prior sales experience in construction or building materials is a plus.

Construction knowledge or hands-on building experience preferred.

Strong communication and interpersonal skills with a customer-first attitude.

Comfortable working in a fast-paced, team-oriented environment.

Self-motivated with excellent problem-solving and multitasking abilities.

Capable of safely lifting and carrying materials up to 50 lbs. throughout the workday.

Basic math and computer skills required.

Qualifications

Desired Skills, Knowledge, And Qualifications:

• Prior sales experience in construction or building materials is a plus.
• Construction knowledge or hands-on building experience preferred.
• Strong communication and interpersonal skills with a customer-first attitude.
• Comfortable working in a fast-paced, team-oriented environment.
• Self-motivated with excellent problem-solving and multitasking abilities.
• Capable of safely lifting and carrying materials up to 50 lbs. throughout the workday.
• Basic math and computer skills required.

Skills

Desired Skills, Knowledge, And Qualifications:

• Prior sales experience in construction or building materials is a plus.
• Construction knowledge or hands-on building experience preferred.
• Strong communication and interpersonal skills with a customer-first attitude.
• Comfortable working in a fast-paced, team-oriented environment.
• Self-motivated with excellent problem-solving and multitasking abilities.
• Capable of safely lifting and carrying materials up to 50 lbs. throughout the workday.
• Basic math and computer skills required.

Benefits

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer.

We also offer our employees competitive pay as well as the benefits listed below:

• Medical, Dental, and Vision Plans
• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Pay

$17 an hour

Schedule

Flexible scheduling options that support your lifestyle.