Counter Sales Associate

About Us

Lennox (NYSE: LII) is driven by 130 years of legacy in HVAC and refrigeration success, providing industry-leading climate-control solutions to residential and commercial customers. We win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture fosters a workplace where all employees feel heard, welcomed, and valued, offering a supportive environment for career development. Lennox is a global community that values each team member’s contributions.

About the Role

As a Counter Sales Associate, you will provide an exceptional customer experience with direct involvement in day-to-day operations and a positive impact on sales goals. You will collaborate with your Store Manager and local team to manage inventory, maintain store appearance, record received and shipped products, and prepare items for shipment. This is a salaried non-exempt role, meaning you are paid a salary and eligible for overtime when working more than 40 hours per week (or as required by state law).

Responsibilities

• Provide a high level of customer service with product expertise and selling skills.
• Maintain the appearance of the store.
• Demonstrate strong customer service and communication skills.
• Exhibit self-motivation and an interest in advancement.
• Maintain a powerful customer presence and attention to detail.
• Utilize organizational skills and enjoy being part of a team.
• Successfully complete all assigned training within the given timeframe.
• Perform other duties as assigned.
• Act as Store Manager when needed, including scheduling, ordering, and carrying out open/close procedures.

Requirements

• High school diploma or equivalent combination of education and experience.
• At least 2 years of related experience.
• Strong oral and written communication skills.
• Proficiency in Microsoft applications and strong computer skills.
• Knowledge of HVAC systems.
• Ability to lift up to 50 lbs.

Pay

The starting salary range for this role is between $45,600 - $59,850 annually, depending on geography, market, skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a bonus in accordance with the Company’s applicable plan.

Benefits

Subject to applicable eligibility requirements, the following benefits are offered for this role:

• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• 8 weeks paid birthing leave.
• 2 weeks paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year (depending on date of hire).

Our Culture

At Lennox, our Core Values of Integrity, Respect, and Excellence are ingrained in the fabric of the organization. They define our culture—how we do business and treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, ensuring everyone has the opportunity to succeed and contribute to our continued growth and success.