Counter Sales Associate

About Us

Lennox (NYSE: LII), driven by 130 years of legacy in HVAC and refrigeration, provides industry-leading climate-control solutions to residential and commercial customers. We foster a culture of excellence, innovation, and sustainability, where teamwork and individual contributions are valued. Lennox is a global community that supports career development in a welcoming and inclusive environment.

About the Role

As a Counter Sales Associate, you will deliver exceptional customer experiences while contributing to daily operations and sales goals. You will collaborate with your Store Manager and team to manage inventory, maintain store appearance, record shipments, and prepare items for delivery. This role also includes stepping into Store Manager responsibilities as needed, such as scheduling, ordering, and opening/closing procedures.

Responsibilities

• Provide high-level customer service with product expertise and selling skills.
• Maintain the appearance of the store.
• Demonstrate strong customer service and communication skills.
• Work independently and stay self-motivated.
• Show interest in career advancement.
• Engage customers with a professional and confident presence.
• Exhibit strong attention to detail and organizational skills.
• Thrive in a team-oriented environment.
• Complete all assigned training within the given timeframe.
• Perform other duties as assigned.
• Act as Store Manager when required, including handling scheduling, ordering, and open/close procedures.

Requirements

• High school diploma or equivalent combination of education and experience.
• At least 2 years of related experience.
• Strong oral and written communication skills.
• Proficiency in Microsoft applications and computer skills.
• Knowledge of HVAC systems.
• Ability to lift up to 50 lbs.

Pay

This is a salaried non-exempt role, meaning employees receive a salary and overtime pay for hours worked beyond 40 per week (or as required by state law). The starting salary range is $45,600–$59,850 annually, depending on geography, market, skills, education, experience, and qualifications. Eligible employees may also receive a bonus under the Company’s applicable plan.

Benefits

• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• 8 weeks of paid birthing leave.
• 2 weeks of paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days of paid time off (depending on hire date).
• 2 paid well-being days.
• 1 paid volunteer day.
• 12 paid holidays and 3 floating holidays per year.

Our Culture

At Lennox, our Core Values—Integrity, Respect, and Excellence—shape how we do business and treat others. We are a global community that values diverse backgrounds and ensures everyone has the opportunity to succeed. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals.