Counter Sales Associate

About the role

Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via the phone. We specialize in plumbing and HVAC. Knowledge in these fields is preferred to keep our customer service efficient. Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.

Schedule

Branch Hours: Monday-Friday 7am-4:30pm & rotating Saturdays 8am-11am

Pay

Starting wage based on experience, $20.00/hour +

Responsibilities

• Provide friendly and helpful customer service
• Understand customer needs
• Provide the products and solutions to meet customer needs
• Process and schedule customer orders
• Manage Open Orders and customer Bids
• Pull orders from the warehouse to serve customers
• Keep counter area clean and organized

Required Experience and Skills

• HVAC and/or Plumbing knowledge
• Customer service mindset
• Ability to use computer
• Ability to stand on feet for majority of an 8-hour day
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 50 lbs

Preferred Experience and Skills

• Forklift experience
• RF Scanner Experience
• Warehouse Experience

Benefits

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities