Counter Representative

About the role

American Welding & Gas, Inc. has an immediate opening for a Counter Representative in our Minot, ND location. This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving, inventory control and cylinder delivery.

AWG is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.

Responsibilities

• Assist customers in store and by phone to purchase and order products
• Handle cylinder returns, exchanges and purchases
• Handle cash and charge account transactions; reconcile cash, credit card, and charge transactions and end of day cash drawers
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
• Monitor inventory levels; check in and put away inventory
• Receive freight and create bar code labels with part numbers
• Schedule deliveries and service calls
• Support outside sales team
• Follow and comply with all company safety policies
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
• Assist manager with building and equipment maintenance

Qualifications

• High School Diploma or GED
• Class B CDL with Hazmat endorsement (or ability to obtain)
• Clean driving record
• Work experience in customer service or sales preferred
• Able to move compressed gas and liquid cylinders; lift 50‑75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred
• Ability to operate a forklift preferred
• Strong computer skills
• Motivated, high‑energy individual willing to learn products and grow with the company