Counter Associate- Pro Wood Finishes

Job Duties

• Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
• Serves in-store customers
• Prepares customer orders for delivery/pick-up (aprons and gloves provided)
• Reconciles inventory and stocks merchandise in store
• Provides sales support to outside sales team
• Maintains customer records and files, including accurate account setup and pricing
• Cleans and maintains all areas and equipment as assigned

Additional Duties

• Conducts self in professional manner to ensure customers’ quality and service expectations are met
• Performs duties of other role functions as assigned
• Affixes assist with inside customer service, as needed, including servicing customers and/or processing their orders
• Answers in-coming telephone calls in a professional manner, answers all inquiries and/or takes customers orders
• Properly disposes of waste materials and product in compliance with Company and Governmental regulations
• Additional duties assigned

Requirements

• High School Diploma/GED required
• 1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred
• Team player with great customer service skills
• Clean driving record and valid license
• Ability to lift at least 50 lbs.

Qualifications

• Qualifications not specified

Benefits

• Weekends off
• Weekday schedule 6:45am-3:15pm
• 401(k) program with company match
• Generous benefits package for full time employees: Medical, Dental and Vision
• Company paid life and disability insurance
• 3 weeks Paid Time Off
• A great work environment with career advancement opportunities!

Pay

Hourly