Count Team Member - Count Room

About the role

The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Slot machines, as well as ensuring compliance with the Gaming Commission. The incumbent is also responsible for providing extraordinary service to both the internal and external guest.

Responsibilities

• Collect funds from Slot Machines
• Verification of documentation
• Conduct a mechanically assisted count of the contents of the BVU boxes
• Conduct a mechanically assisted count of the contents of the live gaming device drop boxes to determine, by table, the amount of the drop and the win
• Process and provide accurate financial records from the daily count
• Count, strap and wrap funds
• Ensures count room is clean and orderly
• Enter data into ACSC computer system
• Communicate and provide excellent customer service to team members, guests, and vendors
• Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating Procedures

Additional duties

• Attend seminars when needed

Requirements

• High school diploma preferred
• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission
• Must successfully pass background check
• Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds
• Must be capable of moving quickly throughout the gaming floor and complete repetitive motions
• Must successfully pass drug screening
• Must be twenty-one (21) years of age

Qualifications

• Knowledge of cashiering or banking operations
• Knowledge of the gaming industry, including principles and practices of a capital and operations budget
• Basic math skills
• Proficiency with a 10-Key calculator
• Prior experience in the gaming industry strongly preferred

Skills

• Ability to effectively interact with people
• Ability to perform mathematical functions
• Ability to stand for long periods of time
• Ability to identify different denominations of vouchers and currency and quickly count and stock vouchers and currency
• Ability to count and separate varying denominations of vouchers and currency
• Flexibility to work early morning/overnight shifts and time schedules as needed
• Ability to deliver a service level which creates an atmosphere that makes guests want to return
• Ability to interpret and explain policies and procedures