Counselor III (Residential Case Management)

Location: Andrea Place, a residential treatment facility in North Portland, OR. Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.

About the Role

The Counselor III works as a member of an interdisciplinary team to implement and monitor treatment and coordinate care for residents within a clinic and/or residential facility, while supporting a Trauma Informed Care environment. This position involves participation and implementation of program goals and objectives to promote a strengths-based, client-centered approach assisting residents in achieving individual goals, and ultimately transitioning to a less restrictive setting.

Responsibilities

• Provide clinical interventions, coordination of care, and supportive counseling for residents.
• Complete Behavioral Health Assessments, Treatment Plans, and develop Behavioral Support Plans. If clinically appropriate, also completes Safety Plans and communicates with PSRB regarding monitoring of Conditions of Release.
• Provide individual and/or group therapy/psycho-education in living skills, and support in areas such as self-care, community resources, recovery and wellness, and life skills.
• Provide monitoring and supervising for clients under the jurisdiction of the PSRB and assist clients with developing and maintaining structured activities in accordance with their goals and the terms of their release into the community.
• Coordinate treatment and continuity of care with community stakeholders, guardians, and representatives from the legal system, housing, social security, hospital care, medical care, and other community-based agencies.
• Attend clinical staff meetings and residential staff meetings to gain knowledge and communicate program and resident needs.
• Provide supportive counseling, track UAs, run therapeutic and psycho-educational groups, complete documentation, and provide reports.
• Provide consultation and collaboration with community partners including the County and the PSRB.
• Check company email and facility log book each shift. Coordinate with oncoming shift regarding resident concerns, building/program needs, and any issues relevant to ensure the smooth operation of the program.
• Provide input toward the therapeutic treatment plan in collaboration with the case manager.
• Provide medication administration as delegated by a licensed medical practitioner.
• Comply with and implement the regulations, policies, and procedures under which the clinic and residential facilities operate.
• Document and maintain electronic health record (EHR) and ancillary records in compliance with all agency policies, program procedures, and local, state, and federal regulations.
• Maintain accurate and up-to-date documentation as required, associated with billing, assessment, treatment, client’s progress, and other activities.
• Respect and honor client’s rights and responsibilities and demonstrate professional boundaries and ethics.
• Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma-informed environment for residents and staff.
• Become certified to administer Director’s Custody and coordinate treatment with hospitals and the PSRB.
• Demonstrate responsibility for safety of residents, staff, and property; possess familiarity with fire regulations and evacuation procedures.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.
• Attend seminars, training, and other educational opportunities to develop professional skills and abilities.
• Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
• Provide treatment and manage caseload. Identify and prioritize treatment plan goals with the client. Redefine goals as needed throughout treatment in order to obtain success.
• Continuously assess and measure progress toward treatment goals. Consult with the Case Manager, Program Manager, Program Supervisor, and the Administrator On-Call to maintain treatment team communication.
• Participate in the on-call rotation as instructed by program leadership, including crisis intervention outside of working hours.
• Perform other duties as assigned.

Requirements

• Master’s Degree in a behavioral science field from an accredited college or university.
• Demonstrate the competencies as outlined in the Oregon Administrative Rules (OAR) to become credentialed as a Qualified Mental Health Professional (QMHP). Certification must be current and in compliance with the OAR’s.
• CADC credential is preferred given the high occurrence of substance use/abuse.
• Clinical experience providing inpatient or outpatient adult mental health services is preferred.
• Ability to conduct a Mental Status assessment and formulate a diagnosis according to the most current DSM.
• Understand recovery model, motivational interviewing, illness management and recovery, evidence-based practices, and strength-based case management philosophies and strategies.
• Proficient in operating computer hardware and software (including EMR software).
• Possess a valid driver’s license, three-year driving history, clean driving record, ability to pass Driver Motor Vehicle (DMV) check, and complete the Cascadia online Defensive Driving course.
• Able to perform CPR, First Aid, and properly use AED equipment. CPR/First Aid certifications are required and must remain current.

Working Conditions

Work is performed in a residential setting with staff onsite 24/7 to provide care, education, and assistance to those in need. The program incorporates Trauma Informed Care and Motivational Interviewing strategies through individual and group therapeutic services, as well as individualized and group basic life (cooking, housekeeping, budgeting) and social skills training.

• Daily routines may be hectic and require performing various site functions and tasks of other employees as needed.
• Periodically, staff may be required to work a double shift due to staffing requirements.
• Meal periods and breaks are subject to interruption.
• Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.

The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.

Physical Demands

• Must be approved to provide transportation utilizing agency vehicles.
• Must work closely with residents to access the community, which may include utilizing public transportation.
• Must assist residents in participating in a variety of active leisure and recreational events, as well as skill-building outings and accessing community resources.
• Must assist the team in providing safety to all clients and staff in potentially volatile situations.

Benefits

• Generous Paid Time Off Package: Full-time employees earn 6 weeks of PTO in their first year.
• Medical and Dental Coverage (begins 1st of the month following 30 days after hire date).
• VSP Vision Discount Plan.
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution).
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options).
• Short-Term Disability, Long-Term Disability, and Life Insurance.
• Paid Bereavement and Jury Duty Leave.
• Length of Service Award.
• Voluntary Life Insurance.
• Supplemental Insurance.
• Student loan forgiveness options.
• Wellness Benefits: Employee Assistance Program (EAP), Bicycle Reimbursement, Discounted Fitness Memberships, Trauma Support Team.

Pay

Starting rate range: $65,731.24 – $70,436.33 USD.