Counselor II

Essential Duties And Responsibilities

• Provides coaching, counseling services, and intervention on an ongoing basis in areas such as personal and social adjustment, work training, work behavior, habits, attitudes, productivity, and values, as they relate to the participants' overall rehabilitation plan.
• Maintains detailed case records and follows procedures according to contract sources, funder, and agency requirements.
• Timely development of written case management documentation, such as individualized program plans, referrals to rehab, progress reports, case notes, quarterlies and annual reports, individualized performance evaluations (IEE), case reviews, etc.
• Makes sure participants' progress is monitored and evaluated; participates in case review meetings with stakeholders and provides guidance and coaching to help participants resolve issues and remain motivated to maintain employment.
• Connects participants to additional resources such as financial aid, vocational training, extensive counseling and therapy services, medical care providers, or other state and local assistance as needed.
• Ensures participant information is entered into appropriate forms, databases, or reports promptly and maintains confidentiality requirements.
• Generates, maintains, and reports monthly caseload tracking of documents and face-to-face contacts (first workday of the month).
• Administers program satisfaction surveys to participants at termination or once per year.
• Supervises the special transportation of participants as needed.

Knowledge, Skills, And Abilities

• Experience providing counseling and job coaching to adults with disabilities.
• Ability to establish and maintain good working relationships with community partners.
• Flexibility, multi-task orientation, and ability to prioritize job duties with minimal supervision, including flexibility in work hours.
• Exercise discretion and confidentiality.
• Attend required meetings.
• Good written and computer skills necessary to perform job duties.
• Follows all safety procedures and corrects safety issues, if possible.
• Valid driver's license and reliable vehicle to travel in different counties where participants are served.
• Ability to operate a computer and MS Office software, including Word and Excel.
• Independence with minimal supervision.
• Responds appropriately to supervision.
• Ability to listen to and understand information and ideas presented through spoken words and sentences, and communicate information and ideas in speaking so others will understand.
• Demonstrates responsible behavior, initiative, effort, and commitment toward completing assignments efficiently.
• Displays problem-solving skills and pays attention to detail.