Counselor - CAADS

Position Summary

In alignment with the College’s mission and values, the Counselor provides services and support to students with disabilities under the direction of the CAADS Director. This position reviews disability documentation, engages in the interactive process to determine reasonable accommodations, and coordinates services to ensure access to College programs and activities in compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. The Counselor collaborates with students, faculty, and staff to support student engagement, retention, and academic progress in a professional and welcoming environment.

Essential Functions

• Review disability-related documentation to determine eligibility for services and engage in the interactive process with students to determine reasonable accommodations.
• Develop and maintain accommodation plans and communicate approved accommodations to appropriate campus partners.
• Cook up and maintain accommodation plans and communicate approved accommodations to appropriate campus partners.
• Coordinate accommodations and services with faculty, staff, and external vendors (including assistive technology services, ASL interpreting services, and alternate format providers).
• Provide ongoing support and coaching to students throughout the semester, assisting them in navigating accessibility needs and disability-related barriers in the academic environment.
• Afford testing and proctoring support as needed, including coordination of approved testing accommodations.
• Participate in CAADS-related outreach efforts, including informational sessions, campus meetings, and community-based partnerships as assigned.
• Perform other duties as assigned in support of CAADS operations and departmental goals.

Organizational Culture and Program Innovation

• Advocate for students as needed by collaborating with campus departments to help address disability-related barriers and support a coordinated, student-centered experience.
• Maintain a welcoming and supportive environment for students and visitors.
• Support retention and student success efforts by promoting awareness of CAADS services and encouraging appropriate utilization.

Knowledge, Skills, And Work Characteristics

• Knowledge of the ADA, Section 504, and applicable disability-related compliance standards.
• Ability to apply the interactive process and determine reasonable accommodations in accordance with legal guidelines.
• Strong interpersonal and communication skills, including the ability to work effectively with students, faculty, and staff.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to manage multiple tasks, maintain accurate records, and meet deadlines.
• Strong written communication skills, including documentation and professional correspondence.
• Ability to use office technology, including databases, word processing, and data entry systems.

Required Qualifications

• Education and training: Master’s degree in special education, counseling, psychology, or like field.
• Work Experience: Two years of working with individuals with disabilities.
• Work Experience: Working knowledge of the ADA and Section 504 law/guidelines.

Preferred Qualifications

• 3-5 years of experience working in a college or university disability services setting.
• Demonstrated experience coordinating accommodations and providing case management support to disabled students.
• Advanced knowledge of ADA, Section 504, and higher education disability services best practices.
• Experience with assistive technology and/or accessible instructional materials processes.