Cottage Concierge

About the role

This position is responsible for providing administrative and resident support services for The Cottages. The role focuses on coordinating day-to-day operations, promoting resident satisfaction, and facilitating communication between residents and staff.

Responsibilities

• Cook up and attend resident activities and events, including tracking RSVPs and preparing necessary materials.
• Meet with new residents to welcome them and ensure they are acquainted with the community, amenities, and resources.
• Deliver signed birthday cards and balloons to residents on their birthdays.
• Create and distribute a monthly newsletter featuring activities, announcements, and resident highlights.
• Type and distribute notices, flyers, and other communication pieces, as needed.
• Maintain and update key community documents, including new move-in information and resident rosters.
• Submit and follow up on work orders for resident requests and community maintenance needs.
• Attend and take minutes at resident and staff meetings, distributing them afterward as needed.
• Absorb and support miscellaneous community projects and initiatives.
• Occasionally cover the front desk for Senior Life Options and greet visitors and residents in a professional and friendly manner.
• Occasionally assist with Senior Life Options activities.
• Offer administrative support to staff at The Cottages, including help with mailings, filing, supply orders, and general organization.
• Support planning and execution of holiday and special events in partnership with other departments.

Requirements

• High School Diploma or equivalent and 3 years of related experience is required.
• Certificates, licenses, and registrations: Colorado Identification Card, Public Notary (must be obtained within 30 days of hire), De-Escalation Training (preferred).

Qualifications

The ideal candidate should have the ability to work independently and collaboratively, strong organizational skills, and a passion for creating a welcoming and supportive community.

Skills

Strong communication and interpersonal skills, attention to detail, and the ability to manage multiple tasks simultaneously are essential.

Benefits

To sweeten the pot, competitive pay and benefits are offered. The starting wage range for this role is $17.00 to $17.85 per hour. Check out our full benefits package here: Hilltop Community Resources Benefits Guide.

Schedule

Part-time and full-time schedules that can fit your needs. The schedule for this specific position is Monday - Friday 8a-5p. Occasional weekends or evenings may be required.