COTS Integration Engineer

About the role

We are seeking a COTS Integration Engineer for one of our PRIME CONTRACTS and offers exciting opportunities to support essential services and mission critical activities across the enterprise.

Responsibilities

• Collaborate with vendor support, including Hyland Software support teams, to troubleshoot issues, implement solutions, and support software upgrades and enhancements within the Perceptive Content platform
• Opportunity to grow into systems administration and systems engineering responsibilities while supporting an enterprise Perceptive Content environment
• Gain hands-on experience supporting enterprise workflow and document management solutions used in mission-critical Government operations
• Work closely with customers to streamline business processes, optimize workflows, and ensure reliable system performance across the environment
• Participate in testing activities, including system validation and User Acceptance Testing (UAT), to support successful deployments and functionality verification
• Engage with Government leadership and stakeholders to gather priorities, provide status updates, and maintain effective communication across technical and functional teams
• Translate user and mission requirements into workflow improvements
• Communicate technical dependencies, risks, issues, and impediments to the broader technical team to support informed decision-making and delivery planning
• Manage assigned tasks and projects independently while maintaining strong collaboration and coordination with cross-functional team members
• Support day-to-day operational activities, troubleshooting, documentation, and customer support efforts in a dynamic production environment
• Demonstrate a willingness to learn and support the Perceptive Content product suite, with training and product-specific knowledge transfer provided by the team as needed

Requirements

• TS/SCI with Polygraph
• Bachelor's degree with 3 years of software development/engineering experience and 2 years supporting a specific COTS technology (Windows, Java, SQL/SQL Server)
• Seven years of experience may substitute for a degree
• Experience troubleshooting and resolving COTS technology issues
• Experience creating and maintaining technical documentation
• Strong interest in system engineering or administration
• Excellent communication skills with team members, customers, and Government stakeholders
• Willingness to learn new technologies and COTS products
• Comfortable working independently while collaborating effectively with the team

Qualifications

• Experience with Agile development methodologies
• Proficient with Atlassian tools (Jira, Confluence)
• Experience with Perceptive Content or other content/workflow management systems

Skills

• Ability to learn and support the Perceptive Content product suite

Benefits

• A flexible work environment
• A team mentality – work with friendly, like-minded professionals
• Work with innovative, cutting edge technologies
• Enjoy Extremely Competitive Compensation And Benefits
• A work-life balance you can count on
• Opportunities to grow and advance your career on our dime
• The Benefits You Get with Freedom
• Amazing benefits including matching 401k, fully paid medical, and more
• Generous paid time off – including paid site closure days
• Competitive salary offerings
• Paid training and tuition reimbursement
• Referral bonuses
• Fully paid life and disability
• Annual logo wear allowance
• Company sponsored events (game nights, holiday party, summer party, happy hours)

Pay

The estimated salary range for this position is between $120,000-$160,000 (annualized USD).

Schedule

Details on the schedule will be provided upon hire.