Costumed Character Performer - Mrs. Claus
Marriott International · Phoenix, AZ · 3 wk ago
On-siteBusiness Development$26.25/hrFull-time
About the role
An Immersive Christmas Experience, Seasonal Oct-Jan. Mrs. Claus-Warm, genuine, and brimming with Christmas cheer. The ultimate holiday host, she makes every guest feel like part of the family.
Responsibilities
- Lead and/or perform in Character themed shows following basic scripts and using improvisation during shows as needed.
- Perform in front of, and engage audiences in live-show activities.
- Perform basic dance routines and singing.
- Perform in character costume.
- Encourage, recruit, register, and schedule guests to participate in various activities.
- Promote a fun, energized and comfortable atmosphere for guests.
- Provide information to guests about available recreation facilities and activities, including providing tours.
- Serve as Host for live events and activities.
- Explain and promote the rules and regulations of the facility intended for the safety and welfare of guests.
- Observe activity in the facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
- Prepare for show and clean and maintain equipment and supplies.
- Follow all company and safety and security policies and procedures.
- Verify uniform and personal appearances are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Report accidents, injuries, and unsafe work conditions to manager.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats.
- Comply with quality assurance expectations and standards.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees.
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Exposure to outdoor elements, wet and/or humid conditions as well as extreme heat/cold (non-environmental).
- Work near loud noises, around and in large crowds, and in tight and dark spaces, including in a large costume.
- Continual use of manual dexterity with frequent use of bi-manual dexterity.
- Wear and carry special events props and gear for long periods of time.
- Identify and distinguish colors.
- Perform other reasonable job duties as requested.
Requirements
- Must have demonstrated experience in previous roles performing the following: accurately and consistently portray the pre-determined style, characteristics and mannerisms of each role without any deviation; perform inside bulky, hot costumes for long periods of time; maintain size and weight requirements based on costume's pre-determined size; work with large quantities of groups and children; stand for extended periods of time.
- Maintain size and weight requirements based on costume's pre-determined size.
- Perform inside bulky costume for long periods of time.
Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Minimum of 1-year customer or sales experience. Previous public performance, acting, and entertainment experience; experience entertaining children and large groups of people.
- Supervisory Experience: No supervisory experience.
- License or Certification: CPR Certification, First Aid Certification.
- Based on Costume's pre-determine size restriction, maintain size and weight requirements.
Pay
$26.25-$26.25 per hour
Schedule
Full Time