COS Material Handler/Driver

About the Role

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, offers an opportunity to join our team. With over 470 distributor branches and 6 distribution centers across North America, we partner with major companies like Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu to provide contractors with world-class products, technical expertise, and quality service. Relationship-building is central to our success, and we value the contributions of our customers, partners, and employees. As Johnstone Supply grows, so can you.

Responsibilities

• Receive, fill, and ship products accurately and efficiently, ensuring safe and timely transport to customers and other store locations.
• Perform warehouse functions including receiving, order fulfillment, product picking, wrapping, packing, stock replenishment, customer will call, and inventory cycle counts.
• Maintain a valid driver’s license and comply with all state and federal driving regulations.
• Operate power equipment (e.g., electric pallet, walkie rider, sit-down forklift) safely to locate, move, and store products daily, including stocking, filling bin boxes, and rotating product.
• Receive product by unloading trucks using forklift, pallet jack, or by hand; inspect freight for damage, verify quantities, and complete necessary paperwork for discrepancies.
• Ensure products have verified bar code labels and readable Johnstone stock numbers by scanning, printing labels, and resolving discrepancies.
• Fill orders by picking, packing, and stacking items to minimize damage; document shipments using scan guns and complete required paperwork.
• Label and document hazardous materials shipments correctly.
• Prepare orders for shipment by palletizing, wrapping, loading trucks, and completing necessary paperwork.
• Maintain accuracy and efficiency standards, follow standard operating procedures, and participate in inventory cycle counts.
• Assist in maintaining and upkeeping warehouse machinery and equipment.
• Promote a safe work environment by following safety rules, wearing protective equipment, and reporting concerns promptly.
• Maintain required certifications (e.g., hazardous materials, forklift) and access Material Safety Data Sheets (MSDS) as needed.
• Maintain professional and courteous communication with customers and coworkers.

Driving Responsibilities

• Provide exceptional customer service through accurate and timely product delivery.
• Serve as a field contact to gather customer service and delivery expectations.
• Safely operate company vehicles and equipment in compliance with DOT, state, federal, and company standards.
• Maintain cleanliness of assigned vehicles and work areas.
• Perform routine inspections and preventative maintenance on vehicles/equipment; report defects or repair needs promptly.
• Load and unload trucks, verify deliveries against sales and transfer orders, and prepare routes following schedules and deadlines.
• Drive straight body vehicles (e.g., box trucks) to deliver supplies to customers or other Johnstone locations.
• Maintain communication with supervisors for expedited delivery instructions.
• Report delivery, traffic, safety, or customer issues immediately.
• Record sales/delivery information, complete manifests with signatures, pictures, and returns using an iPad or manual methods.
• Return vehicles fully fueled, complete driver logs, and secure vehicles at the end of the day.
• Submit gas receipts, monies, inspection logs, and other required paperwork.

Requirements

• High School Diploma/GED.
• 1+ years of truck driving experience (26 ft vehicle or larger) or 1 year operating Johnstone equipment/vehicles under supervision; or equivalent combination of education and experience.
• Experience operating forklift and other warehouse equipment safely and competently.
• Valid driver’s license with a safe driving record acceptable to the company; must remain eligible to drive a commercial motor vehicle under applicable laws.
• Forklift certification required or willingness to obtain on the job.

Preferred Qualifications

• 6+ months of experience in a warehouse and/or distribution facility, preferably in HVAC/R or related field.
• Experience with picker, RF scanner, and inventory management systems.
• Knowledge of HVAC wholesale industry, principles, and practices.
• Previous experience with OSHA and safety regulations and procedures.

Skills

• Ability to use technology such as GPS, mobile Proof of Delivery (POD) devices, RF equipment, and ERP software.
• Proficiency in reading maps and mapping applications.
• Basic math skills: addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
• Ability to work safely and operate delivery vehicles and power equipment (e.g., forklift, pallet jack, cherry picker, lift gate).
• Physical ability to lift, push, pull, and maneuver large/heavy products or equipment within safety guidelines.
• Familiarity with warehouse or distribution center management systems and order picking processes.
• Strong organizational, prioritization, and attention-to-detail skills.
• Ability to follow instructions, complete routine paperwork, and work in a team-based environment.
• Excellent customer service, verbal, and written communication skills; ability to demonstrate tact and diplomacy.
• English proficiency (written and spoken) is required for safety and communication purposes.

Physical Demands

• Regularly sit, stand, and walk on a concrete floor for much of the workday.
• Frequently reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
• Frequently lift and carry up to 50 pounds; lift heavier weights with mechanical assistance or team support.
• For driving duties: sit for long periods, experience bouncing/vibration, and use near, distance, peripheral, and color vision.
• Frequently talk or hear.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM, with some Saturdays.

Company Values

• Safety: Prioritize safety at work and home; ensure team members work safely.
• Customer Focused: Anticipate and respond quickly to customer needs.
• One Team: Collaborate, focus on common goals, and leverage team strengths.
• Own It: Take initiative, act with urgency and pride, and maintain integrity.
• Innovate: Embrace change to drive improvement and customer-valued solutions.

Benefits

• Competitive wage.
• Medical, dental, and vision coverage with options for supplemental care.
• Competitive Paid Time Off (PTO).
• Safe Harbor 401(k) with 100% employer match up to 5% of base pay and immediate vesting.
• Paid holidays (7.5 days per year).
• Paid Parental Bonding Time.
• Employer-subsidized medical, dental, and vision plans.
• Employer-paid life insurance and short-term disability.
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance.
• 24/7 access to virtual care/telehealth options.
• Health Savings Account (HSA) with employer contribution; Flexible Spending Accounts (FSA).
• Wellbeing program with opportunities to earn reduced medical costs.
• Employee Assistance Program (EAP) for employees and their families.
• Tuition reimbursement.
• Employee referral bonus program.
• Employee service milestone recognition program.