COS Material Handler/Driver

About the role

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, offers an opportunity to join a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers. We partner with major companies like Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu to provide contractors with world-class products, technical expertise, and quality service. Relationship-building is central to our success, and we value the contributions of our customers, partners, and employees.

Responsibilities

• Receive, fill, and ship products accurately and efficiently, ensuring safe and timely transport to customers and other store locations.
• Perform warehouse functions including receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts.
• Drive company vehicles, sequence routes, verify orders, load and unload products, and handle returns while maintaining professional customer interactions.
• Operate power equipment (e.g., electric pallet jack, walkie rider, sit-down forklift) to locate, move, and store products daily, including stocking, facing cartons, and rotating inventory.
• Unload trucks using forklifts, pallet jacks, or by hand, inspecting freight for damage, verifying quantities, and completing necessary paperwork for discrepancies.
• Ensure products have verified bar code labels and readable stock numbers by scanning, printing labels, and resolving discrepancies.
• Pick and pack orders, stack items to minimize damage, and document shipments, including hazardous materials with proper labeling and paperwork.
• Prepare trucks for shipments by palletizing, wrapping, loading, and completing necessary paperwork.
• Maintain accuracy and efficiency standards, follow standard operating procedures, and participate in inventory cycle counts.
• Assist in maintaining warehouse machinery, equipment, and a safe work environment by following safety rules and reporting concerns.
• Wear protective equipment, access Material Safety Data Sheets (MSDS) as needed, and maintain required certifications (e.g., forklift, hazardous materials).
• Provide exceptional customer service, gather feedback, and maintain professional communication with customers and coworkers.
• Perform routine vehicle inspections, preventative maintenance, and report defects or repair needs promptly.
• Load and unload trucks, verify deliveries against sales and transfer orders, and prepare routes following schedules and deadlines.
• Drive box trucks to deliver supplies to customers or other Johnstone locations, maintaining contact with supervisors for updates.
• Record sales/delivery information, complete manifests with signatures and returns, and ensure vehicles are fueled and secured at the end of the day.
• Return necessary paperwork, including gas receipts, vehicle inspection logs, and driver logs.
• Perform additional duties as assigned, adhering to company values and contributing to team success.

Requirements

• High School Diploma/GED.
• 1+ years of truck driving experience (26 ft vehicle or larger) or 1 year operating Johnstone equipment/vehicles under supervision; or equivalent combination of education and experience.
• Experience operating forklifts and other warehouse equipment safely and competently.
• Valid driver’s license with a safe driving record, meeting state and federal regulations for commercial motor vehicles.
• Forklift certification required or willingness to obtain on the job.

Preferred Qualifications

• 6+ months of experience in a warehouse and/or distribution facility, preferably in HVAC/R or related field.
• Experience with picker, RF scanner, and inventory management systems.
• Knowledge of HVAC wholesale industry, principles, and practices.
• Previous experience with OSHA and safety regulations and procedures.

Skills

• Ability to use technology such as GPS, mobile Proof of Delivery (POD) devices, RF equipment, and ERP software.
• Proficiency in reading maps and mapping applications.
• Basic math skills (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals.
• Safe operation of delivery vehicles and power equipment (e.g., forklift, pallet jack, cherry picker, lift gate).
• Ability to lift, push, pull, and maneuver large/heavy products (up to 50 pounds, or more with assistance).
• Familiarity with warehouse management systems and order picking processes.
• Strong organizational, prioritization, and attention-to-detail skills.
• Ability to follow instructions, complete routine paperwork, and work in a team-based environment.
• Excellent customer service, verbal, and written communication skills; tact and diplomacy in interactions.
• English proficiency (written and spoken) due to safety regulations and communication requirements.

Physical Demands

• Ability to sit, stand, and walk on a concrete floor for extended periods.
• Regularly reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
• Frequently lift and carry up to 50 pounds; lift heavier weights with mechanical or team assistance.
• For driving duties: sit for long periods, experience bouncing/vibration, and maintain telephone/radio contact.
• Vision requirements: near, distance, peripheral, and color vision.

Company Values

• Safety: Prioritize safety at work and home, ensuring a safe work environment for all.
• Customer Focused: Anticipate and respond to customer needs quickly.
• One Team: Collaborate, focus on common goals, and leverage team strengths.
• Own It: Act with urgency, integrity, and pride; do things right the first time.
• Innovate: Embrace change to drive improvement and customer-valued solutions.

Benefits

• Competitive wage.
• Medical, dental, and vision coverage with options for supplemental care.
• Safe Harbor 401(k) with 100% employer match up to 5% of base pay and immediate vesting.
• Competitive Paid Time Off (PTO).
• Paid holidays (7.5 per year).
• Paid Parental Bonding Time.
• Employer-subsidized medical, dental, and vision plans.
• Employer-paid life insurance and short-term disability.
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance.
• 24/7 access to virtual care/telehealth options.
• Health Savings Account (HSA) with employer contribution; Flexible Spending Accounts (FSA).
• Wellbeing program with opportunities to earn reduced medical costs.
• Employee Assistance Program (EAP) for employees and their families.
• Tuition reimbursement.
• Employee referral bonus program.
• Employee service milestone recognition program.