COS Material Handler/Driver

About the Role

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, offers an opportunity to join our team. With over 470 distributor branches and 6 distribution centers across North America, we partner with major companies like Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu to provide contractors with world-class products, technical expertise, and quality service. Relationship-building is central to our success, and we value the contributions of our customers, partners, and employees.

Responsibilities

• Receive, fill, and ship products accurately and efficiently, ensuring safe and timely transport to customers and other store locations.
• Perform warehouse functions including receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts.
• Drive company vehicles, sequence routes, verify orders, load and unload products, and handle returns while maintaining professional communication with customers.
• Operate power equipment (e.g., electric pallet, walkie rider, sit-down forklift) safely to move and store products, including stocking, facing cartons, and rotating inventory.
• Unload trucks using forklifts, pallet jacks, or by hand, inspecting freight for damage, verifying quantities, and completing necessary paperwork for discrepancies.
• Scan products, print labels, resolve labeling discrepancies, and ensure bar code labels and Johnstone stock numbers are accurate.
• Pick, pack, and stack orders to minimize damage, using scan guns and completing required documentation for shipments, including hazardous materials.
• Prepare trucks for shipments by palletizing, wrapping, loading orders, and placing packing lists in the last skid.
• Maintain accuracy and efficiency standards, follow standard operating procedures, and participate in inventory cycle counts.
• Assist in the maintenance and upkeep of warehouse machinery and equipment, and report safety or maintenance concerns promptly.
• Wear protective equipment, follow safety rules, and maintain a clean work environment; access Material Safety Data Sheets (MSDS) as needed.
• Maintain required certifications (e.g., hazardous materials, forklift) and professional communication with customers and coworkers.

Driving Responsibilities

• Provide exceptional customer service through accurate and timely deliveries, serving as a key field contact for customer expectations.
• Safely operate company vehicles and equipment in compliance with DOT, state, federal, and company standards.
• Maintain cleanliness of assigned vehicles and work areas, performing routine inspections and reporting defects or repair needs.
• Load and unload trucks, verify deliveries against sales and transfer orders, and prepare routes following schedules and deadlines.
• Drive straight body vehicles (e.g., box trucks) to deliver supplies to customers or other Johnstone locations.
• Maintain communication with supervisors for expedited delivery instructions, reporting delivery, traffic, or safety issues immediately.
• Record sales/delivery information, complete manifests with pictures, signatures, and returns using an iPad or manual methods.
• Return vehicles fully fueled at the end of the day, complete driver logs, and secure vehicles; return gas receipts, monies, and inspection logs.

Requirements

• High School Diploma/GED.
• 1+ years of truck driving experience (26 ft vehicle or larger) or 1 year operating Johnstone equipment/vehicles under supervision; or equivalent combination of education and experience.
• Experience operating forklifts and other warehouse equipment safely and competently.
• Valid driver’s license with a safe driving record, meeting state and federal regulations for commercial motor vehicles.
• Forklift certification required or willingness to obtain on the job.

Preferred Qualifications

• 6+ months of experience in a warehouse and/or distribution facility, preferably in HVAC/R or a related field.
• Experience with pickers, RF scanners, and inventory management systems.
• Knowledge of HVAC wholesale industry principles and practices.
• Previous experience with OSHA and safety regulations.

Skills and Abilities

• Ability to use GPS, mobile Proof of Delivery (POD) devices, RF equipment, and ERP software.
• Proficiency in reading maps and mapping applications.
• Basic math skills (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals.
• Ability to work safely and operate delivery vehicles and power equipment (e.g., forklift, pallet jack, cherry picker, lift gate).
• Physical ability to lift, push, pull, and maneuver large/heavy products or equipment within safety guidelines.
• Familiarity with warehouse or distribution center management systems and order picking processes.
• Strong organizational, prioritization, and attention-to-detail skills.
• Ability to follow instructions, complete routine paperwork, and work in a team-based environment.
• Excellent customer service, verbal, and written communication skills; tact and diplomacy in interactions.
• English proficiency (written and spoken) is required due to safety regulations and communication needs.

Physical Demands

• Regularly sit, stand, and walk on a concrete floor for much of the workday.
• Frequently reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
• Lift and carry up to 50 pounds; lift heavier weights with mechanical assistance or team support.
• For driving duties, sit for long periods, experiencing bouncing and vibration.
• Frequently talk or hear; special vision requirements include near, distance, peripheral, and color vision.

Company Values

• Safety: Prioritize safety at work and home, ensuring a safe work environment for all.
• Customer Focused: Anticipate and respond to customer needs quickly and effectively.
• One Team: Collaborate, focus on common goals, and leverage team strengths.
• Own It: Take initiative, act with urgency and pride, and maintain integrity.
• Innovate: Embrace change to drive continuous improvement and customer-valued solutions.

Benefits

• Competitive wage ($20.00–$23.00 per hour).
• Medical, dental, and vision coverage with options for supplemental care.
• Competitive Paid Time Off (PTO).
• Safe Harbor 401(k) with 100% employer match up to 5% of base pay and immediate vesting.
• Paid holidays (7.5 holidays per year).
• Paid Parental Bonding Time.
• Employer-subsidized medical, dental, and vision plans.
• Employer-paid life insurance and short-term disability.
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance.
• 24/7 access to virtual care/telehealth options.
• Health Savings Account (HSA) with employer contribution; Flexible Spending Accounts (FSA).
• Wellbeing program with opportunities to earn reduced medical costs.
• Employee Assistance Program (EAP) for employees and their families.
• Tuition reimbursement.
• Employee referral bonus program.
• Employee service milestone recognition program.

Johnstone Supply is committed to investing in our employees' growth, well-being, and success, recognizing that they are the cornerstone of our success.