Correspondent Advocate

About the role

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Responsibilities

Under supervision, this position is responsible for conducting research and providing responses to a variety of written and web based inquiries from beneficiaries, providers, Blues Plans and etc.

Requirements

• High school diploma OR GED
• 6 months customer service experience OR 6 months experience in an office environment
• Data entry and/or typing experience
• Interpersonal, analytical and organizational skills and independent decision making skills
• Clear and concise verbal and written communication skills

Qualifications

• Billing or insurance experience
• Knowledge of medical terminology and anatomy
• Ability to learn quickly and adapt to change
• Referral preference given to applicants able to take and meet testing criteria

Skills

• PC proficiency to include Microsoft Word and Excel

Pay

Compensation: $17.75 - $28.39 per hour. Exact compensation may vary based on skills, experience, and location.

Schedule

The work schedule falls within Monday‑Friday, 6:00 am‑6:00 pm. The role begins onsite at the Houston, TX office for the first four weeks of training, then transitions to work‑from‑home with periodic in‑office training or meetings as business needs dictate.