Correspondence Representative
About the role
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Responsibilities
- Applies knowledge/skills to activities that often vary from day to day
- Demonstrates a moderate level of knowledge and skills in own function
- Requires little assistance with standard and non-standard requests
- Solves routine problems on own; works with supervisor to solve more complex problems
- Prioritizes and organizes own work to meet agreed upon deadlines
- Works with others as part of a team
Required Qualifications
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 2+ years in a customer service position
- Experience working with computers, including operating within Microsoft Windows
- Must reside within a commutable distance to the office located at 300 Burnett Street Fort Worth, TX
Skills
- Excellent verbal communication skills
- Strong literary comprehension capability
- Capable of staying focused and tuning out outside distractions
Pay
The salary for this role will range from $16 - $29 hourly based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
Schedule
This position is full-time On-site 40 hours per week. Employees are required to work an 8-hour shift schedule during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 300 Burnett Street Fort Worth, TX. This will be on the job training and the hours during training will be 8:00am to 5:00pm CST, Monday - Friday.