Corportate Travel Consultant

Key Responsibilities

• Book and manage domestic and international travel, including flights, hotels, ground transportation, and ancillary services
• Provide proactive, high-touch service to corporate travelers, executives, and travel arrangers
• Ensure all bookings comply with client travel policies, preferred suppliers, and negotiated rates
• Handle changes, cancellations, and disruptions efficiently, including after-hours or urgent requests when required
• Maintain knowledge of industry trends, airline rules, visa requirements, and global travel restrictions
• Meet individual and team performance targets for sales, revenue, and productivity as defined by leadership
• Willing to take on other duties as necessary and act as a floater to support other teams when needed

Required Qualifications

• Minimum 5+ years of experience in corporate travel management
• Excellent verbal and written communication skills
• Proficiency with Global Distribution Systems (GDS). Preferably Sabre.
• Strong understanding of corporate travel policies and negotiated programs
• High level of accuracy and attention to detail
• Ability to work independently in a remote/outsourced environment
• Strong problem-solving skills and ability to handle high-pressure situations
• Ability to thrive in a fast-paced environment, multi-tasking effectively across phones, email, and group chats/shared inboxes

Preferred Qualifications

• Experience supporting high-volume or VIP corporate accounts
• Familiarity with online booking tools (e.g., Concur, Deem), Smartsheets, Excel, etc.
• Knowledge of international travel requirements, visas, and documentation
• Bi-lingual French capabilities are a plus

Key Competencies

• Customer-focused mindset with a service-first approach
• Strong organizational and time management skills
• Adaptability and ability to manage shifting priorities
• Professionalism and discretion when handling sensitive client information
• Strong team player who contributes to a collaborative, supportive team culture and camaraderie

Pay

The expected compensation range for this position is: $50,000 - $60,000 plus commission