Jobs · Customer Service · Michigan

Corporate Security Officer

United Wholesale Mortgage · Pontiac, MI · 2 days ago
Customer ServiceFull-time

About the role

The Security Officer I plays a pivotal role in our layered approach to security by controlling access to our campus space and providing elite service to our fellow team members, clients, and guests.

Responsibilities

  • Controls access to our campus space by verifying badges and issuing badges.
  • Maintains surveillance of cameras to proactively protect our space.
  • Uses metal detectors to screen for weapons.
  • Utilizes common computer programs such as Outlook, Excel, and the internet to complete tasks.
  • Conducts patrols and provides services to team members both on foot and in a vehicle.
  • Communicates with fellow team members to identify and respond to several types of non-emergency and emergency situations with a focus on de-escalation.
  • Identifies and reports hazards.
  • Responds to and appropriately documents security related incidents around campus.

Requirements

  • Must have the ability to work one of the following shifts based upon need: 5am-2pm, 7am-4pm, 1pm-10pm, or 10pm-6am.
  • High School Diploma.
  • Meet physical needs of the job.
  • Must demonstrate good moral fitness and ethical standards.
  • Outstanding verbal and nonverbal communication skills with a focus on de-escalation.
  • Demonstrated ability to write incident reports.
  • Demonstrated ability to make independent and sound decisions under stress while adhering to established policies and procedures.

Nice to have

  • CPR certified.
  • Prior security experience.
  • Previous military or law enforcement experience.

Qualifications

  • High School Diploma.
  • Ability to work one of the following shifts based upon need: 5am-2pm, 7am-4pm, 1pm-10pm, or 10pm-6am.
  • Meet physical needs of the job.
  • Outstanding verbal and nonverbal communication skills with a focus on de-escalation.
  • Demonstrated ability to write incident reports.
  • Demonstrated ability to make independent and sound decisions under stress while adhering to established policies and procedures.

Skills

  • Ability to work one of the following shifts based upon need: 5am-2pm, 7am-4pm, 1pm-10pm, or 10pm-6am.
  • Outstanding verbal and nonverbal communication skills with a focus on de-escalation.
  • Demonstrated ability to write incident reports.
  • Demonstrated ability to make independent and sound decisions under stress while adhering to established policies and procedures.

Benefits

  • Paid Time Off (PTO) after just 30 days.
  • Additional parental and maternity leave benefits after 12 months.
  • Adoption reimbursement program.
  • Paid volunteer hours.
  • Paid training and career development.
  • Medical, dental, vision and life insurance.
  • 401k with employer match.
  • Mortgage discount and area business discounts.
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court.
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon.
  • Gourmet cafeteria featuring homemade breakfast and lunch.
  • Convenience store featuring healthy grab-and-go snacks.
  • In-house Starbucks and Dunkin.
  • Indoor/outdoor café with Wi-Fi.

Pay

TBD

Schedule

TBD

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