Jobs · Business Development · Massachusetts

Corporate Sales Strategist

The Kraft Group & Affiliates · Worcester, MA · 3 wk ago
Business DevelopmentFull-time

SUMMARY

The Corporate Sales Strategist serves as a key liaison between sales representatives, high-value customers, and internal business units, ensuring seamless communication, operational alignment, and exceptional service delivery. In this role, you will support strategic customer initiatives by coordinating across sister divisions and cross-functional partners to identify new business opportunities, strengthen existing relationships, and advance the adoption of Rand Whitney’s corrugated packaging, digital print, and value-added solutions.

Duties And Responsibilities

  • Serve as the primary account manager for selected high-volume, high-revenue accounts, ensuring exceptional service, strategic guidance, and strong long-term partnership development.
  • Direct cross-functional account teams (Sales, Customer Service, Estimating, Design, and Operations) to prioritize orders, resolve conflicts between customer demand and production constraints, and ensure on-time, high-quality delivery.
  • Participate in key sales and sales-support projects, including RFQ/RFP processes for select bids, new customer transitions, CRM implementation efforts, and other business development initiatives as assigned.
  • Resolve customer issues promptly through collaboration with the appropriate internal and external departments, ensuring accurate communication, timely follow-up, and effective problem resolution.
  • Manage inventory levels and partner closely with production teams to ensure timely, accurate, and complete execution of customer orders.
  • Cook up and execute strategic business plans, identifying and qualifying prospects, building robust sales pipelines, and managing relationships to drive growth across new and existing accounts.
  • Pursue cost-saving opportunities by providing strategic recommendations to leadership and delivering value-added solutions for customers, while gathering market feedback and monitoring industry trends to inform continuous improvement.
  • Special projects and assignments as business dictates.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Skills And Qualifications

  • Bachelor's degree in Business, Marketing, Communications, or related field required
  • 2-4 years of business, sales, customer service, marketing, product/brand management, or manufacturing/production experience
  • Required proficiency with Microsoft Office
  • Excellent communication and interpersonal skills
  • Project management experience
  • Corrugated packaging experience preferred

Physical Demands

  • Regularly sit and use hands to handle or feel
  • Frequent talking or hearing
  • Occasionally reach with hands and arms
  • Regularly lift and/or move up to 10 pounds

Work Environment

  • Noise level in the work environment is usually moderate
  • Normal office environment

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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