Corporate Relocation Consultant

Overview

Act as the single point of coordination for relocation services to transferees based on the client's relocation policy. Services and related benefits may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement.

Responsibilities

• Contact the relocating employee to review policy for services authorized by the client.
• Perform "needs assessment" for each relocating employee to assist in coordinating authorized services.
• Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration, and ideas for improvement.
• This function could also include quarterly and year-to-date reports, daily or weekly contact with the corporate client.
• Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible.
• Carefully coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates.
• Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee.
• Complete required audits to ensure compliance with IRS guidelines.
• Ensure integrity of all data for each assignment in the Bristol system and understand the ramifications to other departments if data is missing.
• Carefully coordinate with other mobility advisors, attend team meetings, ongoing training, client presentations, and provide general assistance when needed.

Requirements

• Bachelor's degree (B.S. or B.A.) or equivalent work experience required.
• Minimum of two years of Relocation and/or Real Estate experience is required.
• Previous experience with home sale, reviewing BMA's, marketing, inspections, appraisals, and equity funding is strongly preferred.
• Intermediate Computer Skills in Word and Excel are strongly preferred.
• A proven track record of providing superior customer service in all aspects of a customer's relocation experience is highly valued.

Qualifications

• None specified

Skills

• Strong interpersonal and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of relocation policies and procedures
• Experience with real estate transactions and home sales
• Intermediate proficiency in Microsoft Office applications

Benefits

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental, and vision benefits, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

Pay

Compensation details not specified

Schedule

Schedule details not specified