Corporate Quality Manager

About the Role

The Quality Manager has management responsibility in the areas of quality management, quality improvement, initiatives, customer support, and customer satisfaction. Additional responsibilities include management of all quality certifications such as FSC and AIB.

Responsibilities

• Oversee corporate customer quality portals and work with corporate customer quality representatives.
• Participate in service calls for box plant key customers.
• Work in conjunction with GBP Corporate Continuous Improvement (CI) team to establish quality-focused CI techniques and strategies as part of GBP culture.
• Conduct box plant quality audits to improve their quality systems and share best practices.
• Provide reports on the analysis of nonconforming products and processes, as well as quality trends for Green Bay Packaging box plants.
• Assist the divisions in identifying root causes of quality issues or areas for improvement and recommend solutions.
• Identify and provide training opportunities to divisions on quality, combined board testing, and product compliance initiatives to improve organizational capabilities and knowledge.
• Establish quality and specifications standards by studying product and consumer requirements.
• Perform internal audits for BRCGS certified sites.
• Provide backup support for Product Safety & Quality Compliance Manager.
• Lead box plant quality applications (IT programs) improvement for box plants from the business perspective.
• Organize and host the annual corporate quality & technical conference.

Requirements

• Five years of box plant experience in either a technical or operations role.
• Bachelor of Science in a technical field is preferred.
• Knowledge of quality system requirements as well as a working knowledge of product safety requirements.
• Good communications and interpersonal skills.
• Experience with statistical analysis, ISTA, HAZMAT, and testing.
• Knowledge and experience of lab testing principles and equipment.
• Competency with Microsoft Word, PowerPoint, and Excel. Power BI or Minitab experience is a plus.
• Able to work in a manufacturing environment and traverse stairs and ladders.

Benefits

• Comprehensive benefit package including medical, dental, vision, and prescription drug coverage.
• Wellness programs.
• Short-term disability (STD), long-term disability (LTD), and life insurance.
• Company matching 401(k).

About the Company

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement.