Corporate IT Engineer

What We're Looking For

The ideal candidate is as comfortable helping a teammate with Google Meet/Zoom connectivity as they are owning the SOC 2 evidence collection process and responding to security questionnaires. This role is at the intersection of IT operations and security compliance. You will own and operate end-to-end, with a hands-on approach, and be a champion to our engineering team for critical security and privacy matters.

What You'll Do

• IT Operations & Employee Support
• Be the reliable face of IT for every Maybern employee.
• Own endpoint management end-to-end: MDM administration (Kandji or equivalent), device provisioning, inventory, and the complete asset inventory lifecycle.
• Own and maintain our conference room and setup: Google Meet/Zoom Rooms should just work, and when they don't, you fix it fast.
• Administer identity providers (Okta or equivalent) and enforce access policies across our fleet.
• Ensure every new hire is set up correctly from their first day across devices, access entitlements, and tools.
• Ensure every departure is accurately offboarded in partnership with People Ops.
• Set our IT foundations up for success as we scale the business.
• Security & Compliance
• Own continuous SOC 2 evidence collection and control respective monitoring.
• Conduct and document quarterly access reviews; coordinate audit prep and serve as the primary liaison with external auditors.
• Administer endpoint security tooling (CrowdStrike or equivalent); monitor for anomalies, escalate and triage incidents with engineering when warranted.
• Coordinate annual security training completion, track attestations, and flag gaps.
• Customer-Facing Security
• Maintain and continuously improve a security response library to reduce cycle time on questionnaires.
• Independently respond to vendor security questionnaires (VSQs) and own the security sections of due diligence questionnaires (DDQs).
• SaaS & Vendor Management
• Conduct quarterly access audits across our SaaS stack; manage license governance and monitor for "shadow IT."
• Own the vendor security review process for software and hardware procurement.
• Identify opportunities to rationalize the stack and reduce tooling sprawl.

Who You Are

• Systems-Minded: You have strong instincts for how internal systems should be set up, and a knack for spotting inefficiencies or risks.
• Service-Oriented: You are calm under pressure, approachable, and love solving problems for teammates.
• You bring energy and empathy to every support interaction.
• Reliable & Thorough: You follow through, track issues to resolution, and are meticulous about documentation. You take pride in getting the details right.
• High Agency: You don't wait to be told what to prioritize. You spot the next thing that needs to happen and you go do it. You bring solutions, not just problems.
• Enthusiasm and High Standards: You exhibit passion and excitement for your work and expect nothing short of the best from yourself and your team.
• Collaborative: You communicate clearly, build cross-functional trust, and enjoy working closely with People, Ops, and other stakeholders.

Benefits

• We offer a competitive salary + equity package, comprehensive benefits, and a flexible family-friendly work environment.
• Some of our perks include:
• Comprehensive healthcare benefits
• Maybern covers 100% of medical, dental, and vision premiums
• HSA & FSA plans
• Family-Friendly policies
• Paid parental leave
• Flexible schedule
• Flexible PTO / sick leave
• WFH as needed to fit your needs
• 401k