Corporate Investigator, Enterprise Protection Program - Global Investigations

About the role

The Corporate Investigator is an individual contributor responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy in a high-tech corporate environment. Reporting to the GI Regional Manager – AMER, this role utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets. Investigations range from moderate to complex in nature, with collaboration on high-profile or sensitive matters. This is an on-site role with occasional travel.

Responsibilities

• Analyze CCTV video, access control systems, and other data collection capabilities to identify behaviors, root causes, locations, potential evidence, and person(s) involved
• Organize, prioritize, and investigate multiple incidents as part of a managed caseload with overlapping deadlines and priorities
• Collect, document, and preserve evidence (video, still images, documents, written notes) and maintain them within the investigations workflow and case adjudication process
• Conduct interview of victims, witnesses, and persons of interest utilizing established interviewing techniques
• Investigate threats from external sources and internal incidents including theft of assets/intellectual property, vandalism, and suspicious activity across the enterprise
• Utilize a structured investigative workflow and case management system to track investigations, analyze trends, and identify root cause to mitigate loss
• Demonstrate clear and precise written and verbal communication, including empathetic engagement during stressful and non-stressful situations
• Actively participate in training and mentoring opportunities, seek feedback, and share knowledge with peers
• Assist in compiling and publishing case management metrics

Qualifications

• Bachelor's degree (or equivalent) in Criminology
• Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
• Experience designing and implementing investigative tactics, including interviewing and documentation
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Foundational investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation

Preferred Qualifications

• Experience in facility/corporate security management, law enforcement, risk management, legal, or related industries
• Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification
• Experience managing investigations in a global organization; private sector experience preferred
• Ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans from a multidisciplinary perspective

Benefits

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at here.