Corporate Emergency Response & Crisis Manager, EHS & Manufacturing Excellence

Job Scope

The Corporate Emergency Response & Crisis Manager is responsible for strengthening enterprise readiness to prepare for, respond to, manage, and recover from significant emergencies and crises across global operations. The role protects people, communities, the environment, assets, business continuity, and stakeholder confidence by establishing corporate emergency response expectations, supporting site and regional response capability, and coordinating corporate crisis management processes.

Qualifications

• Bachelor’s degree in Environmental Science, Occupational Health and Safety, Engineering, Emergency Management, or a related discipline is preferred; or 15+ years of relevant professional experience may be considered in lieu of degree.
• 10+ years of experience in emergency response, crisis management, operational risk, process safety, EHS, or related disciplines within petrochemical, chemical, industrial, or high-hazard operating environments.
• Demonstrated experience supporting or leading significant incident response, emergency preparedness, crisis exercises, or cross-functional response coordination.
• Experience managing cross-functional projects, preparedness initiatives, corrective actions, or emergency response improvement plans.
• Experience working with site, regional, and corporate stakeholders in a global or multi-site operating environment.

Skills And Knowledge

• Advanced knowledge of emergency response frameworks, including ICS, NIMS, or equivalent incident management structures.
• Strong understanding of emergency response, crisis management, operational risk, and high-hazard industrial or chemical manufacturing environments.
• Ability to make sound decisions and provide clear direction under high-pressure, time-sensitive conditions.
• Strong written and verbal communication skills, including the ability to brief senior leaders and coordinate across technical, operational, legal, communications, security, and site leadership teams.
• Working knowledge of incident tracking, emergency notification, crisis coordination, or related response management systems.

Key Competencies

• Resilience Under Pressure: Demonstrates calm, structured, and effective decision-making during crisis situations and provides clear direction to response stakeholders.
• Operational Judgment: Understands how emergency response and crisis decisions affect employees, contractors, surrounding communities, the environment, assets, legal exposure, reputation, supply continuity, and business continuity.
• Strategic Thinking: Anticipates credible emergency and crisis scenarios and develops practical preparedness strategies to reduce potential impacts.
• Collaboration and Influence: Builds effective relationships with sites, regional, corporate, and external stakeholders to align emergency response and crisis management expectations.
• Communication Discipline: Communicates clearly, accurately, and appropriately during high-pressure situations, including with senior leaders and cross-functional response teams.
• Continuous Learning: Actively seeks lessons learned, external practices, and emerging methods to strengthen emergency preparedness and crisis response.
• Integrity: Upholds high ethical standards in incident management, escalation, documentation, and reporting.