Corporate Counsel

Essential Responsibilities

• Working closely with internal stakeholders to ensure our employment practices are proper and well-understood within the company and to ensure compliance with regional legal requirements.
• Drafting and maintaining numerous employment related policies that are required for global operations, including ethics, anti-corruption, anti-harassment and others.
• Supporting the human resources team through operational guidance and process training.
• Staying informed on employment and labor law issues affecting Talkdesk in our geographies.
• Balancing competing priorities of various constituencies.

Qualifications

• Law degree required and current license to practice in California or Washington State
• Minimum of 5 years law firm or equivalent in-house experience
• Demonstrated experience in international employment law
• Superior writing and presentation skills
• Superior communication and leadership skills
• Self-motivated, organized, pro-active, requires little hands-on supervision

Pay, Benefits & Schedule

Pay Range: $179k - $270k
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Work Environment and Physical Requirements

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.).

About the Role

This position is responsible for providing expert advice on a wide range of employment and labor law issues including hiring, performance management and discharge, employment disputes/wrongful termination claims, disability accommodation, wage and hour, employee privacy and other relevant labor and employment matters. Additionally, the role involves managing litigation, overseeing all our employee form agreements, conducting training across all our geographies, supervision of outside counsel and liaising with local counsel. As a key member of our growing legal team, the attorney will help influence our operations and policies, ensuring compliance and best practices across the organization. This attorney must have strong leadership skills, be a thoughtful problem solver and a trusted business partner for numerous internal teams.

Benefits and Perks

The benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

Contact Information

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

Company Overview

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Company Recognition

Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!