Corp - In Home Service - In Home Svc Apprentice

Calling all tinkerers, DIYers and fixer-uppers. Come build a better future with Jordan’s Furniture as a Furniture Repair Technician. If you are experienced in furniture repair, or you have the motivation to learn a new trade, and understand the importance of customer service, we want to talk to you!

About the role

Our Furniture Repair Technicians are trained to fully repair all furniture—whether it be stitching upholstery, wood and leather repairs, or repairing mechanisms in motion furniture—while in the customers’ homes. Using our company vans, our technicians travel to our customers’ homes to perform in-home repairs and provide excellent customer service. This is a 4-month apprenticeship where you will be promoted once completing the training program.

This position is based out of our New Haven, CT store with training out of our Taunton, MA warehouse. During training, the hours will be Tuesday - Friday, 7:00 AM to 5:30 PM out of our Taunton warehouse. Upon completion of training, the hours will be Monday, Tuesday, Friday, and Saturday, 7:00 AM to 5:30 PM out of our New Haven, CT store and may require working outside and above regular hours at times.

Pay

$22.00 to $24.00 per hour. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Benefits

• Medical, dental, and vision coverage
• Employee discount

Jordan’s Furniture is proud to offer a comprehensive benefits package to our employees.

Why you will love this job

• Team atmosphere – We’re all family here!
• Fast-paced physical environment – Cancel that gym membership!
• Career growth – The possibilities are endless.

At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:

• We Care… a Lot – because kindness and support are at the heart of everything we do.
• We Do the Right Thing – integrity is non-negotiable.
• We Dare to Think Differently – innovation keeps us ahead of the game.
• We Make Work Fun – yes, fun! Because great energy fuels great work.

Responsibilities

• Refinishes and patches damaged furniture including paint, stain, enamel, or lacquers; mixes paints and stains to match existing finish
• Repairs, replaces, and rebuilds damaged leather or upholstery furniture or mechanical parts
• Sets up and operates tools such as power drills, sanders, saws, and other tools required for repair
• Completes repair-related paperwork and other documentation as required
• Safely drives company van to customers’ homes to assess and repair damaged furniture
• Effectively educates and informs customers on repair techniques and/or warranty programs

Requirements

• Must be able to lift up to 75 pounds
• Must have a valid license and possess a safe driving record
• Must have excellent interpersonal and communication skills and the ability to interact effectively in difficult customer situations
• Must have a positive and professional demeanor
• Must maintain a professional appearance at all times

Jordan’s Furniture is a leader in the furniture retail market. We are a growing, stable company built on family values. Attracting and retaining great employees is one of our top priorities.