Core Lab Supervisor – Orlando Health Lakeland Freestanding Emergency Department – Lakeland, FL

Position Summary

Opening October 2026 at Orlando Health's Lakeland Freestanding Emergency Department, located at 4000 Lakeland Highlands Road, Lakeland, FL. Benefits: Orlando Health offers a comprehensive DAY ONE benefits package, including:

• Medical, Dental, Vision & Prescription Drug Plans
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Paid Time Off (accrued)
• Education Assistance, including the Preferred Education Program (100% paid tuition), tuition reimbursement, and repayment assistance for previous student loans
• Disability and Life Insurance
• Retail Savings Plan
• Family Care Benefits
• and so much more!

Responsibilities

The Core Lab Supervisor is responsible for overseeing the daily operations of the core laboratory, ensuring accurate and timely testing while maintaining quality, regulatory compliance, and operational efficiency. This role provides leadership and support to laboratory team members, promotes a culture of excellence, and helps ensure exceptional patient care at Orlando Health's newest freestanding emergency department.

Essential Functions

• Provides daily supervision of personnel and reporting of tests.
• Makes sure workflow is evaluated, compliance with service guarantees and quality control requirements are met.
• Works cooperatively with all customers and responds effectively to meet or exceed their needs. Monitors customer service satisfaction and addresses issues in a timely manner.
• Orients and trains team members in the department.
• Completes performance competency evaluations, coaching plans.
• Recognizes and provides positive feedback and rewards for performance and addresses disciplinary actions for all team members of an assigned section.
• Schedules staff to meet workload requirements while minimizing expense.
• Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.
• Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.
• Verifies results and quality control data for accuracy and reliability.
• Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
• Makes sure test analysis maintains acceptable levels of analytic performance and takes corrective action as required.
• Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance logs.
• Supports the manager in maintaining the operational budget within budgetary constraints.
• Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.
• Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.
• Maintains work flow and delegates responsibilities to team members of the section.
• Regularly communicates with Manager on day to day operations.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Understands the role and function of all laboratory areas and is able to fulfill team leader responsibilities in other areas as required.
• Maintains an active role in the laboratories quality improvement program (incident reports, CAP surveys, TAT’s, service guarantees) and ensures level of competencies to include orientation, departmental training, and complete understanding of all areas of assignment.
• Enforces departmental compliance of all safety and infection control practices.
• Maintains confidentiality of patient record and hospital and departmental issues at all levels.
• Interacts with other laboratory sites to support consistency and standardization in testing methodology and procedures to provide the same quality of patient care.