Copywriter

About the role

Hybrid position (3 days per week) based in Richmond, VA or McLean, VA. The client seeks a copywriter for the Commercial Bank “Keep Me Informed” team to develop external, client‑facing servicing communications. The role translates complex money‑movement and product‑change topics into clear, conversational messages for emails, letters, FAQs, call scripts, user guides, and system announcements. Strong grammar, brand‑voice alignment, and the ability to manage projects in a fast‑paced environment are essential.

Responsibilities

• Consult on project initiatives and recommend effective communication types for each situation.
• Apply correct grammar and align with enterprise brand standards and brand voice in all communications.
• Respond to urgent requests and produce emergency communications with same‑day turnaround when needed.
• Translate technical language into clear, consistent, and actionable client messages.
• Contribute to process improvement projects for communication workflows.
• Collaborate with partners to align client and associate communications.
• Coordinate with email, letter teams, and vendors to meet review and deployment timelines.
• Incorporate feedback from legal, compliance, risk, and related partners.
• Manage projects in a fast‑paced environment and provide updates to stakeholders.
• Champion clear, consistent messaging across Commercial Bank.

Qualifications

• At least 3 years of experience in Communications, Public Relations, Technical Writing, or copywriting for external audiences.
• Proven ability to write conversational copy while maintaining accuracy and clarity.
• Strong grammar and editing skills with the ability to check and refine own work.
• Experience translating complex or technical topics for non‑technical audiences.
• Portfolio of relevant work is preferred.
• Familiarity with JIRA, Confluence, or Agile tools is preferred.
• High School Diploma, GED, or equivalent certification required.
• Bachelor's degree or military experience preferred.

Benefits

• Medical, Dental, and Vision benefits
• 401k with company matching
• Life insurance

Pay

Rate: $35.00 to $44.00 per hour (W2)