Copy - Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers oversee the team and other managers during a shift to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Communicating with the next Shift Manager to prepare them for their shift
• Meeting targets during their shifts
• Helping their assigned Departments meet their goals
• Ensuring food safety
• Maintaining internal communication
• Managing inventory
• Performing daily maintenance and cleanliness
• Controlling quality food production
• Providing exceptional customer service
• Ensuring safety and security
• Scheduling staff
• Training new employees

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• A positive attitude and a willingness to work in a fast-paced environment
• Ability to manage a team and handle multiple tasks simultaneously
• Flexibility with a schedule
• Age 18 or older

Qualifications

While not specified, previous experience in a managerial role within a similar industry is preferred.

Skills

Effective communication, problem-solving, and leadership skills are essential. Proficiency in Microsoft Office is beneficial.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability.