Copy of Residential Maintenance Technician

About the role

American Avenue Property Management (AA) is a boutique real estate fund specializing in the management of affordable, single-family rentals across the U.S. Our mission is to provide residents with the best rental experience by leveraging innovative, software-driven operations to manage and improve homes in dozens of markets simultaneously. We pride ourselves on creating safe, comfortable, and quality living environments for our residents.

Role Overview

As a Property Engineer (PE), you’ll play a key role in ensuring tenant satisfaction by inspecting, repairing, and maintaining homes. You’ll proactively identify and address issues, setting the standard for our relationship with tenants through excellent service and communication.

• Perform general maintenance and repairs, including Carpentry, HVAC, Plumbing, and Electrical work.
• Travel from home to home within your metro daily.
• Conduct property inspections, secure homes, and complete vacancy/wellness checks.
• Handle minor pre-renovation repairs, utility inspections, and basic troubleshooting.
• Manage move-in/out meetings and property turnovers.
• Maintain and document property conditions using handheld technology (e.g., iPad, iPhone).

Key Qualities for Success

• Trustworthy: Be the friendly, reliable point of contact for residents, neighbors, and code enforcement. Provide transparency and dependability to help create a positive, trust-based relationship with our tenants.
• Ownership: Take full responsibility for work orders (WO), set realistic expectations, communicate timelines, and follow through to resolution.
• Clear Communication: Keep residents informed every step of the way, ensuring they know the next steps and expected completion dates.

Qualifications

• Multi-Trade Knowledge: Proficient in carpentry, plumbing, HVAC, electrical work, and property turns. Advanced in plumbing and HVAC (certifications highly preferred).
• Customer-Focused: Strong communication skills for positive resident and team interactions.
• Tools and Transportation: Must own tools and have a truck or van.
• Licensing & Location: Valid driver’s license required; reside within reasonable proximity.
• Problem-Solving Skills: Excellent troubleshooting and analytical abilities.
• Tech-Savvy: Comfortable using handheld devices for work orders and updates.
• Code Knowledge: Familiar with building codes, EPA, and OSHA regulations.
• Professionalism: Maintain a reliable, professional appearance.

Perks and Benefits

• COMPENSATION: Industry leading hourly rate!
• BONUS: Best in class bonus incentives quarterly tied to performance.
• GUARANTEED HOURS: We guarantee at least 40 hours of work, or we will make up the difference.
• GAS/VEHICLE REIMBURSEMENT: We reimburse you for both gas and vehicle. In total → 70 cents per mile.
• OTHER PERKS: PTO, Fully Covered Health/Dental, 401K, plus much more.

Growth

• We are hand-picking a very small team of the best.
• Growth opportunities for performers is unmatched. You will be given a promotion ladder and can be promoted upon performance milestone completions.

Tooltips

• STREAMLINED TECHNOLOGY: We will make your life simple with tech that will help route, assign, and manage your workflow.

Schedule

We guarantee at least 40 hours of work, or we will make up the difference. Gas/vehicle reimbursement: 70 cents per mile.