Copy Of Front Desk Coordinator

About the Role

Responsible for greeting patients, checking them in, and processing them through their appointment at Elite Oral Facial Surgery, located at 3466 Discovery Creek Blvd, Ste 250, Spring, TX 77386.

Responsibilities

• Greet and receive patients in a friendly and professional manner.
• Communicate effectively with patients and team members.
• Ensure patient data is accurate and current by reviewing it with the patient.
• Document information in the patient records system.
• Prepare appropriate information prior to patient appointments.
• Use discretion with all private information in a medical setting.
• Verify patient insurance.
• Communicate with other departments regarding patient accounts, concerns, or questions.
• Answer phones and direct call traffic as required.
• Travel to other offices as necessary.

Requirements

• Experience working in a medical or dental practice is preferred.
• Excellent communication skills, professionalism, and customer service ability.
• Highly collaborative and able to process information quickly and accurately.
• Willingness to learn new skills.
• Mature and dependable.
• Knowledge of computer software applications.

Core Values

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.