Copy Of Clinical Account Manager - Miami FL
Partner with the Patient Safety Territory Manager (TM) to support overall customer needs in the Miami, FL area. This role blends sales and support, with both in-person and remote responsibilities.
Responsibilities
- Primary customer contact for product training, education, and installation.
- Collaborate with Territory Manager on ongoing customer support.
- Engage with customers to drive compliance and identify new business opportunities.
- Partner with Territory Managers to pursue new business opportunities and alert them of any risks, concerns, or threats to the business.
- Actively pursue new business opportunities by setting personal appointments and meeting with key decision makers, including purchasing departments and clinicians.
- Manage territory pipeline using CRM (Salesforce) to ensure a healthy sales pipeline centered around key sales priorities.
- Manage customer expectations through a 3-6 month sales cycle.
- Create and manage new and existing customer contracts for capital equipment and disposable products.
- Attend and participate in national and regional meetings and training events.
- Utilize and maintain the company's sales metric programs, territory plans, and account profiles.
- Support the Territory Manager in achieving or exceeding the Sales Budget for the Territory (quota).
- Demonstrate and actively support TIDI Products' True North, Mission, Core Values, and Guiding Principles.
Core Values & Guiding Principles
- Understands internal and external customers.
- Assures a safe work environment.
- Encourages individual development.
- Demonstrates teamwork and flexibility/adaptability.
- Demonstrates honesty.
- Keeps our commitments.
- Thinks systemically and ensures constancy of purpose.
- Leads with humility and respects every individual.
- Focuses on process, embraces scientific thinking, flow and pull value, assures quality at the source, and seeks perfection.
Requirements
- Bachelor’s degree.
- Ability to achieve credentialing through Vendormate and other Vendor Credentialing agencies.
- Ability to conduct presentations, training, and evaluations to educate clinicians on TIDI Patient Safety products.
- Ability to develop and execute complex and time-intensive education and installation plans.
- Ability to uncover needs, generate demand, develop relationships, develop customer solutions, persuade, and negotiate.
- Knowledge of TIDI’s Patient Safety products, value proposition, and application, and ability to properly articulate it to customers.
- Ability to travel up to 75% of the time.
- Ability to effectively, responsively, and proactively communicate with assigned customers and Territory Managers.
Pay
Estimated total target compensation: $100,000.00 - $110,000.00, less applicable withholdings and deductions, paid on a bi-weekly basis. Actual compensation may vary based on factors such as location, experience, qualifications, education, skillset, and market conditions. The target base compensation is in the low to middle of the range, with the top of the range reserved for exceptional circumstances. This role is also eligible for commissions targeted at 20% of pay, paid on a monthly basis.
Benefits
- Medical, dental, and vision plans.
- 401(k) with employer matching contributions.
- Life insurance.
- Paid time off.
- Tuition reimbursement.
- Paid sick leave in accordance with applicable law.
Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.
About TIDI Products
TIDI Products is a market-leading manufacturer of disposable infection prevention and patient safety products, headquartered in Neenah, WI. We have manufacturing and distribution facilities in Neenah, WI, and Tijuana, MX, and office space in Lincolnshire, IL. TIDI provides best-in-class products and service to major healthcare products distributors and users worldwide.