Copilot Studio & Power Platform Developer

About the role

The Copilot Studio & Power Platform Developer serves as Flexfab's hands-on expert, trainer, and builder for Microsoft Copilot agents, Power Automate solutions, and related AI-enabled automation. The role designs, develops, integrates, and supports Microsoft 365, Power Platform, Infor LNCE ERP, and Velocity+ AI solutions that help every department improve automation, productivity, and governed use of AI.

Responsibilities

• Serve as Flexfab's go-to expert and trainer for Copilot, Copilot Studio, Power Automate, and related Microsoft AI functionality
• Build, maintain, deploy, and publish Microsoft Copilot Studio agents across Flexfab teams and business use cases
• Design conversational flows, prompts, knowledge sources, topics, and authentication patterns that support secure AI-agent delivery
• Integrate Copilot agents and Power Platform solutions with Microsoft 365, Azure services, Infor LNCE ERP data, Velocity+ AI solutions, and other approved data sources
• Develop Power Automate, Power Apps, Dataverse, custom connectors, APIs, and other low-code solutions that support business automation needs
• Partner with business subject-matter experts to gather requirements, prototype quickly, iterate, and release solutions with minimal friction
• Implement governance, Data Loss Prevention, Responsible AI guardrails, and authentication standards in partnership with the Data & AI Data Steward
• Establish CI/CD, source control, environment promotion, and release practices using GitHub, Azure DevOps, and approved Infor tooling
• Monitor agent performance, conversation analytics, containment rates, and user satisfaction; tune solutions for accuracy, adoption, and business value
• Maintain technical documentation, solution architecture diagrams, developer runbooks, reusable components, and templates while mentoring power users

Success Measures

• Agent adoption: Copilot agents are deployed and consumed by departments with minimal friction
• Automation impact: Power Platform and AI solutions improve productivity across Teams users and business departments
• Integration reliability: Microsoft 365, Azure, Infor LNCE ERP, and other data integrations perform accurately, securely, and consistently
• Governance and AI readiness: solutions follow DLP, Responsible AI, authentication, and governed-data standards
• Continuous improvement: analytics, containment rates, user satisfaction, documentation, and release practices are monitored and improved

Core Competencies

• Technical Judgment - applies sound coding, architecture, security, and integration decisions that move work forward
• Plans and Aligns - organizes requirements, prototypes, releases, and documentation around business priorities
• Action Oriented - builds and iterates solutions quickly while maintaining quality and governance standards
• Drives Results - delivers dependable automation outcomes, improves adoption, and supports measurable productivity gains
• Collaborates - partners effectively with IT, business SMEs, power users, the Data Steward, and ERP/Velocity specialists
• Situational Adaptability - adjusts technical approach across departments, data sources, use cases, and global operating needs

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related discipline; equivalent combination of education and relevant work experience will be considered
• Four to seven years of Microsoft software development and low-code application development experience
• Minimum two years building solutions on Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse
• Minimum one year with Microsoft Copilot Studio or Power Virtual Agents, including production-deployed agents
• Demonstrated experience integrating Microsoft 365 and Azure services with line-of-business applications; manufacturing or distribution exposure preferred

Skills

• Working code-level proficiency in Visual Basic, C#, JavaScript, and/or TypeScript
• Strong Power Fx skills with experience using Power Automate cloud flows, Power Apps, Dataverse, and custom connectors
• REST APIs, OAuth 2.0, OpenAPI/Swagger, SQL queries, Azure Functions, Logic Apps, and Application Insights
• Source control discipline using GitHub or Azure DevOps, including branching and pipeline-based deployment
• Prompt engineering, grounding patterns for generative AI, and Microsoft Copilot Studio agent design
• Preferred certifications or training may include Power Platform, Azure AI/Developer, Microsoft 365 Fundamentals, Visual Studio, SQL development, GitHub Copilot, Agile/Scrum, or equivalent prompt-engineering training

Cultural Alignment

Flexfab lives its Humble HEARTS values. The Data and AI Platform Developer demonstrates and promotes:

• Honesty – Lead with integrity and transparency in technical decision-making and stakeholder interactions.
• Excellence – Relentlessly pursue innovative solutions that exceed expectations in product performance, safety, and quality.
• Accountability – Own the outcomes of technology programs and foster a culture of responsibility within the team.
• Respect – Champion collaboration and value the diverse expertise of engineers, scientists, and partners across functions.
• Teamwork – Build strong cross-functional teams that work in unison to deliver results from concept through launch.
• Support – Enable professional growth and promote a balanced, high-performing environment that benefits individuals, the organization, and broader community.

Working Conditions

• Office setting at Flexfab headquarters in Hastings, MI
• Cross-functional team meetings to refine requirements and define use cases
• Occasional travel to other Flexfab sites or vendor/partner locations, estimated under 10%
• Extended periods of computer work and participation in cross-time-zone meetings as needed to support global operations
• Occasional after-hours support during system go-lives, releases, or critical production issues