Copier Refurb Technician

About the role

The Copier Used Parts Technician salvages functioning components from used copiers to reduce new-parts consumption and increase profit margin.

Responsibilities

• Identify salvageable parts or components in used copiers through diagnostics.
• Disassemble and remove functioning components from used copier devices for salvaging.
• Prepare used parts and components for deployment.
• Manage and maintain an accurate used parts inventory that limits the consumption of new parts.
• Remove parts from new product to satisfy field needs following S-Rob procedures.
• Assist Technicians in locating parts needed for field repairs from the used parts inventory.
• Meet established metrics, benchmarks, and procedures.
• Maintain current technical knowledge and continuously expand knowledge of new technology and equipment.
• Accurately maintain and comply with documentation and service procedures, including time entry.
• Attend required company and departmental meetings.
• Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
• Perform other related duties as assigned.

Requirements

• High School diploma and 2+ years of experience or associate degree.
• 2+ years of previous related experience.
• Sharp, Canon, HP, and/or Konica direct service experience preferred.
• Valid Driver’s License, proof of personal insurance, and clean driving record.

Skills

• Proficiency with business collaboration tools such as MS Office applications, Outlook, and company-specific programs.
• Attention to detail.
• Strong communication skills and the ability to develop and maintain collaborative relations at all levels of an organization.
• Ability to exercise independent judgment.
• Problem-solving: identify and resolve problems in a timely manner; gather and analyze information skillfully; work well in group problem-solving situations.
• Teamwork: balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; contribute to building a positive team spirit; prioritize team success over own interests; build morale and group commitments to goals and objectives; support everyone's efforts to succeed.
• Cost-conscious: conserve organizational resources.
• Ethics: treat people with respect; work with integrity; uphold organizational values.
• Administrative: follow policies and procedures; complete tasks correctly and on time; support organization's goals and values.
• Quality: demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.
• Productivity: meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly.
• Safety: observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.
• Adaptability: adapt to changes in the work environment; change approach or method to best fit the situation; deal with frequent change, delays, or unexpected events.
• Dependability: follow instructions, respond to management direction; take responsibility for own actions; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan.

Pay

$20.30–$30.50 hourly, based on candidate’s skill level, experience, relevant licenses, and educational background.

Benefits

For detailed information about our benefits, visit www.marconet.com/careers.