Copia - Janitorial Zone Manager

About the role

IFS, a subsidiary of KBS (the largest private provider of facility services in North America), is seeking a full-time Zone Manager for our Cleaning Services team. This position offers flexible scheduling and leadership opportunities within a dynamic, growing environment.

Responsibilities

• Manage client and vendor relationships for assigned accounts within the zone
• Conduct monthly/quarterly visits with client district and regional management to ensure satisfaction and relationship health
• Visit accounts as prescribed in the portfolio, reviewing and/or completing audits and submitting them
• Ensure buildings are adequately stocked and equipped while maintaining response to service calls, emails, or inquiries within 2 hours
• Create and maintain delivery plans, as well as source and schedule vendors
• Submit project dates to the home office by the required date
• Provide backup crew work in emergency situations

Requirements

• 3 years of management experience preferred, with 3 years in a cleaning or maintenance/building services industry, or exterior services, or restaurant industry
• Maintain ongoing knowledge of all compliance standards (OSHA, state/federal, and IFS)
• Experience maintaining or supporting staffing levels in support of defined budgets, crews, and client relationships
• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget
• Ability to understand project management and project planning, while communicating any changes and progress
• Ability to develop and maintain professional relationships with each client and ensure the best levels of service according to the contract
• Ability to manage the employment cycle of staff: hiring, training, performance management, including disciplinary actions and terminations
• Background check and drug test required

Benefits

• Medical, prescription drug, dental, and vision coverage
• Paid time off
• Paid holidays
• Life insurance
• Short-term disability – Employer-paid
• Long-term disability
• Supplemental medical insurance (e.g., accident)
• 401k plan with matching contribution or Non-Qualified Deferred Compensation Plan
• Pet insurance
• PerkSpot discount program: discounts on travel, gyms, cell phones, restaurants, cars, clothing, and electronics

Schedule: Days and nights vary, including weekends.