Coordinator - Student and Resident Development

About the Role

The Coordinator for Student and Resident Development works under the supervision of the Director of Educational Support & Well-Being to ensure that regulatory and accreditation standards are met and that initiatives are implemented in support of the continued growth and success of Medical Education programs. The coordinator supports initiatives to support the physician pipeline by coordinating student programming designed to encourage the pursuit of medical school and other health professions. The coordinator supports programming designed to assist residents in their transition to residency training, development of professional identity and belonging, helping to ensure a positive educational experience to all learners. This is a split-function role with a portion of time dedicated to the scheduling, onboarding and program implementation of student programs, and a portion of time to support programming for the GME residents and fellows. The amount of time spent with students and residents vary according to assigned projects.

Responsibilities

• Resident and Fellows Development: Work closely with program directors, faculty, coordinators, and residents/fellows to identify areas of need transition to residency and professional identity formation. Consult with program directors on individual learning plans, as appropriate. Assistance/support for medical graduates who face unique challenges relocating for residency training.
• Students and Medical Learners: Oversee onboarding for high school, undergraduate and medical students requesting observations with physicians. Collaborate with other internal stakeholders and departments to support programming for workforce initiatives. Coordinate student orientation activities for a successful student experience. Collect data on program effectiveness of student outcomes. Organize student preceptors and coordinate schedules with preceptors. Generate evaluation reports for preceptors, students and rotations.
• Work with Faculty Development/CME team to develop educational materials on topics that support transition to residency and professional identity formation. This includes programming for residents to treat diverse patient populations (dealing with difficult patients, micro aggressions, bias, etc.), identifying topics and speakers or serving as a presenter, developing and/or coordinating presentation materials, and developing and/or coordinating asynchronous content.
• Work jointly with the GME Wellness coordinator to deliver resources, programming, and events that support positive educational experiences and belonging in residency training, including holiday recognitions/celebrations and coordinating team building activities.
• Involvement in system-wide committees that support employee well-being and inclusion, including serving on GME Housestaff Committee, serving as representative on the NGHS Voices committee, and seeking opportunities and coordinating resident participation in Voice initiatives and activities.
• Oversee special program budgets, and review and monitor monthly expenses.

Qualifications

• Bachelor's Degree or equivalent experience in GME or adult education; six (6) years of administrative support experience in a healthcare system may be considered in lieu of GME or adult education experience.
• Preference will be given to candidates with experience in the areas of student services, medical education, project management and/or professional development.
• Occasional after hours, evening and/or weekend work may be required.

Skills

• Ability to use critical thinking skills and independent judgement; take initiative in implementation of the program as part of the program leadership decision-making team; show professionalism and integrity in confidential situations
• Ability to design routine reports, gather data and prepare correspondence
• Medical Terminology
• Must be able to organize workload and prioritize activities
• Ability to speak effectively before groups
• Ability to work out problems of medium difficulty without much direction; solve problems independently or determine need for escalation
• Good listening skills and positive attitude
• Enhances growth and development through membership and participation in professional local and national associations
• Computer technology and modern information services including on-line databases, internet communication and teleconferencing to fulfill the requirements of a modern academically oriented department