Coordinator, Retail Warehouse

E-Commerce & Order Fulfillment

• Fulfill daily Shopify and other e-commerce orders accurately and within established fulfillment timelines.
• Pick, pack, label, and prepare customer orders for shipment.
• Aid with e-commerce customer support including email and chat inquiries.
• Maintain an organized fulfillment area and monitor packaging and shipping supply needs.

Receiving & Inventory Processing

• Receive incoming merchandise and verify shipments against purchase orders, packing slips, and transfer documentation.
• Inspect shipments for shortages, damages, or discrepancies and communicate issues to the Manager, Retail Warehouse.
• Process, organize label RFID tags, and prepare newly received inventory for storage or distribution.

Inventory Management Support

• Support accurate inventory counts across the warehouse, retail stores, stadium, and event locations.
• Research inventory discrepancies and help maintain accurate product locations.
• Aid with inventory transfers, replenishment, and loss prevention through accurate handling and documentation.

Match Day, Stadium & Event Support

• Provide hands-on retail operations support for match days, stadium needs, and high-volume events.
• Aid with merchandise preparation, product movement, setup, stocking, and retail replenishment.
• Support merchandise sales, retail teams, activations, pop-ups, product launches, and other retail events as assigned.
• Aid with post-event product consolidation, inventory returns, reconciliation, and warehouse organization.
• Aid with driving Teal Mobile and the box truck for retail operations, events, activations, transfers, and merchandise movement as needed.

Systems & Technology

• Regularly utilize technology to support warehouse, inventory, e-commerce, customer service, and retail operations.
• Use Microsoft Office, Shopify, or comparable e-commerce platforms, and retail/POS inventory systems to support daily operations.
• Work with RFID technology and inventory management systems to enter, maintain, and research inventory, customer, and order information.
• Quickly learn new technology, systems, and operational processes as business needs evolve.

Warehouse Operations

• Maintain a clean, safe, and organized warehouse with clearly labeled, efficiently stored merchandise.
• Pick and prepare merchandise replenishment for retail locations.
• Monitor shipping, receiving, RFID, and fulfillment supplies and communicate needs to leadership.
• Support warehouse layout, organization, process improvements, daily priorities, and special projects.
• Follow all company safety, security, and inventory-control procedures.
• Perform other retail, warehouse, stadium, and event-related duties as assigned based on business needs.

Qualifications

• Previous experience in warehouse operations, retail operations, inventory management, fulfillment, logistics, or a related operational environment preferred.
• Strong attention to detail with the ability to accurately receive, process, count, organize, and move merchandise.
• Comfortable using or learning retail, e-commerce, inventory, RFID, POS, and Microsoft Office systems.
• Ability to work independently and collaboratively in a fast-paced, hands-on environment.
• Strong communication, organization, and problem-solving skills.
• Valid driver’s license and ability to support vehicle-based merchandise movement as needed preferred.