Coordinator, Raw Material

About the role

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice for its headwear collection, accessories, and apparel lines for men, women, and youth. The brand is worn as a symbol of self-expression by athletes, artists, and individuals globally.

The Coordinator, Raw Materials is responsible for executing and supporting artwork replication and data management needs, guided by direction from the management team. The primary focus will be the efficient and accurate implementation of artwork and data while promoting best practices in change management and product development processes. This role requires agility, responsiveness, and the ability to thrive in a fast-paced, data-driven environment. This position is 100% on-site at New Era Cap’s Headquarters in downtown Buffalo, NY, encouraging in-person collaboration five days a week.

The Product & Graphic Operations team builds all graphic assets, product tech packs, and artwork approval files for headwear and apparel initiatives, as well as executes product reporting, calendar builds, and BOM deliverables for all go-to-market needs. This team has an expert understanding of license logo guidelines and translates that knowledge into graphic executions for production.

Responsibilities

• Replicate Raw Material artwork across all leagues/teams within New Era PLM system
• Serve as the primary owner of Raw Material (RM) data integrity within PLM by maintaining accurate, standardized, and searchable raw material records
• Establish and maintain standardized naming conventions for raw materials and colorways to improve data consistency, reduce duplicate records, and enhance cross-functional usability
• Audit, consolidate, and clean existing Raw Material libraries, ensuring accurate product data and eliminating redundant or obsolete records
• Create, maintain, and manage Raw Material colorway records, including development of accurate color descriptions that support Design, Product Operations, Graphic Operations, and Production
• Partner with Design during product development and prototype reviews to ensure Raw Materials are built correctly, align with manufacturing requirements, and support efficient execution
• Support Graphic Operations by preparing Raw Material colorways and product data, enabling graphic teams to focus on artwork creation and execution
• Review and validate color accuracy, vendor swatches, and material specifications while collaborating with internal teams and suppliers to resolve discrepancies
• Troubleshoot Raw Material, colorway, and specification issues resulting from team designation changes, artwork requirements, or production constraints
• Partner with Product Operations and Production to ensure Raw Materials are production-ready by validating vendor codes, supplier information, and required system data prior to production handoff
• Monitor and resolve Raw Material data issues throughout the product lifecycle, minimizing specification errors and production delays
• Identify and implement continuous process improvements that enhance Raw Material management, PLM data accuracy, and cross-functional workflow efficiencies
• Act as the cross-functional liaison between Design, Product Operations, Graphic Operations, Sourcing, and Production on all Raw Material-related processes
• Maintain documentation, standards, and best practices for Raw Material creation, maintenance, and governance within PLM
• Support additional product data management and operational initiatives as assigned
• Execute quick BOM updates to support Production needs
• Meet or exceed timelines associated with merchandising calendars for multiple overlapping deadlines
• Act as an advocate of PLM best practices, methods, and processes
• Understand and utilize multiple New Era project tracking systems
• Keep all sensitive matters confidential
• Other duties as assigned

Requirements

• Bachelor’s degree in Graphic Design, Technical Design, or business-related field required; relevant job experience in lieu of degree will be considered
• One (1) to Three (3) years of experience in a business setting
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, etc.) highly preferred
• Experience with Product Lifecycle Management (PLM) preferred
• Knowledge of sportswear or apparel industry is a plus
• Ability to learn and retain rules and guidelines for licensed sports leagues, teams, and logos
• Excellent communication skills
• Familiarity with Adobe Illustrator
• Working knowledge of Microsoft Office and Excel
• Ability to collaborate cross-functionally for product design needs
• Ability to follow specific instructions and procedures based on established processes
• Individually manage multiple projects on a daily basis while meeting established deadlines
• Excellent organizational skills and attention to detail
• Positive attitude and ability to work in a fast-paced environment

Schedule

This role is 100% on-site in Buffalo, NY, requiring in-person collaboration five days a week. Travel requirement: 0% to 5% domestic and/or global.

Pay

The salary range for this position is $50,000 - $58,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will be determined by factors including skill set, education, essential job duties, and necessary experience.

Benefits

• Competitive compensation and generous PTO policy
• World-class benefits designed to promote health, financial stability, and personal growth
• Paid parking
• Exclusive discounts on apparel and headwear
• Professional development opportunities on-site
• On-site café and fitness center
• Flagship store at headquarters