Coordinator, Quality Lab Programs – Global

Essential Functions

• Serve as the global system owner for the LabVantage LIMS system.
• Lead and coordinate LIMS implementation and rollout for all Balchem Quality laboratories, including system setup and training site-specific “super-users”.
• Develop advanced reporting, dashboards, and KPI tracking within LIMS, including but not limited to sample and result turnaround time, late or overdue samples, method performance and compliance metrics.
• Drive automation of laboratory workflows, result notifications, and routine reporting to minimize manual intervention.
• Maintain and support ongoing LIMS configuration, user access, master data, and system maintenance activities.
• Act as the primary interface with LabVantage vendors and support teams, including coordination of upgrades, patches, issue resolution, and system improvements.
• Ensure appropriate digital data flow and integration between LIMS and other enterprise systems (e.g., quality systems, ERP, PowerBI).
• Partner with site Quality, IT, and Global Quality leaders to support data integrity, compliance, and scalable system design.
• Design, implement, and manage a global internal proficiency testing (PT) program for all laboratory personnel.
• Ensure PT coverage for all analytical and microbiological methods routinely performed by each technician or analyst.
• Establish standardized PT schedules, acceptance criteria, evaluation methods, and documentation practices.
• Review and trend PT results to identify performance gaps, method risks, and training needs.
• Collaborate with the Global Quality team to initiate and track Corrective and Preventive Actions (CAPAs) related to PT performance.
• Support expansion of the internal proficiency testing program to include approved third-party laboratories, ensuring alignment with internal expectations and accreditation requirements.

Requirements

• Bachelor’s or Master’s degree in Quality Systems, Chemistry, Food Science, or related field.
• Minimum 5 years experience with use of LIMS systems, with preferable experience of administering LIMS platforms.
• Strong working understanding of laboratory operations, analytical workflows, and data integrity principles.
• Experience designing or supporting proficiency testing, competency assessment, or analyst qualification programs.
• Excellent communication and project management abilities.
• Familiarity with ISO/IEC 17025 requirements for proficiency testing, records and data management.