Coordinator III - Prior Authorization

About the role

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All efforts are vital in helping us continue to provide the exceptional care our patients and communities expect. As Coordinator III, your contributions will help advance this mission.

Responsibilities

• Oversee all activities within your department, ensuring organization and workflow
• Handle faxed requests such as contacting patients regarding insurance issues and reaching out to insurance companies to determine third-party coverage
• Coordinate all support and clerical activities for the department by providing support to internal clients while functioning as a liaison with external clients
• Coordinate various department activities by facilitating analysis and reporting information
• Develop, maintain and distribute reports for schedules, budgets, staff, PTO and patient information
• Prepare, provide analysis for and implement special studies and projects

Requirements

• High School Diploma or GED
• Five years of office experience
• Five years of experience coordinating and assisting with management functions and special projects
• Proficient with spreadsheets, word processing and database software

Preferred qualifications

• Prior experience with prior authorizations
• Experience with medications, infusions, or pre-access work
• Familiarity with tools like CoverMyMeds, SureScripts and Epic
• Previous Epic experience

Physical Requirements

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Pay

• Minimum hourly: $17.25
• Maximum hourly: $26.31

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Schedule

• Remote schedule consisting of four 10-hour shifts on Friday, Saturday, Sunday and Monday from 7:00 a.m. – 5:30 p.m.
• Meeting once per month, either at the Main Campus or an off-site location for team building